Subway

3.7
194 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Painesville Subway® Restaurant at 1464 Mentor Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1464 Mentor Ave, Painesville, OH
44077, United States

Hours

Reviews

3.7
194 reviews
5 stars
86
4 stars
38
3 stars
28
2 stars
5
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of poor customer service and incorrect orders.

Food Quality

While some customers praised the freshness and taste of the food, others complained about poorly made sandwiches and inconsistent ingredient portions.

Cleanliness

Several reviews highlighted the cleanliness of the location, with some customers noting it as one of the cleanest Subways they have visited.

Coupon Issues

Many customers expressed frustration over the refusal to accept coupons, leading to dissatisfaction with pricing and perceived value.

Speed of Service

There were numerous complaints about slow service, particularly in the drive-thru, with some customers experiencing long wait times.
  • JK
    John Kingston
    Nov 11, 2025
    1.0
    I have nothing but bad things to say about this subway. Drive a few extra min to go to one better.
  • GL
    Gavin Lann
    Sep 2, 2025
    1.0
    Ordered a foot long online and received a 6” will not be back
  • JR
    Jaren Rasile
    Aug 16, 2025
    1.0
    Absolute dead inside fish eyed workers that cant problem solve to save their lives. The app is broken so coupons don't work (it forcefully applies what I presume is the already ended tax break as a coupon, thus disabling other bigger coupons), and they no longer accept paper coupons for no good reason, and refused to budge when I showed them evidence of the apps issues. So I'm done dealing with these people. Could have bought food without the coupon but the absolute lackadaisical attitude made me not want to reward these people.
  • HH
    Hannah
    Aug 9, 2025
    5.0
    Best subway in the area!! Thank you to the employees at this location for making great subs!
  • KM
    Kadin McElwain
    Jul 12, 2025
    1.0
    The workers at this location are extremely rude. I tried to redeem a Zillions Gift Card for Subway that I got for my birthday a couple days ago at the time of this review and they didn't want to redeem it. I tried to ask them if they could enter the gift card manually, but they refused. Will never eat at this location again.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Painesville?

The Subway restaurant is located at 1464 Mentor Ave, Lake, Painesville, OH 44077.

What are the operating hours of Subway at 1464 Mentor Ave?

The Subway at 1464 Mentor Ave is open every day from 9 AM to 10 PM.