Pizza Hut

4.0
414 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1165 Mentor Ave in Painesville, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Cash onlyNot available
  • Accepts checksNot available
  • Curbside pickupNot available

Location

Pizza Hut
1165 Mentor Ave, Painesville, OH
44077, United States

Hours

Reviews

4.0
414 reviews
5 stars
242
4 stars
59
3 stars
41
2 stars
16
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for pickup and delivery, with some orders arriving cold or incorrect.

Food Quality

Many reviews indicated dissatisfaction with the quality of the pizza, including complaints about dryness, lack of cheese, and overall taste.

Positive Staff Interactions

Several customers praised the friendly and accommodating staff, highlighting individual employees who provided exceptional service.

Inconsistent Experience

While some customers had great experiences with timely service and good food, others reported significant issues, suggesting a lack of consistency in service and food quality.
  • RP
    Rich Ponn
    Dec 8, 2025
    5.0
    ITS PIZZA HUT ....The World's Best Pizza...TWBP
  • EK
    Emily Kays
    Nov 23, 2025
    1.0
    I ordered a pizza on 11/14. I pulled up to the window after my estimated time had passed and was told it was just now going in the oven, please park for 20 minutes then come back around. I had no issue with that, it was a busy night, perhaps short staffed, it happens. Twenty minutes later, I get back in line and the vehicle at the window is never asked to move like others were. Another 10 minutes passed with no movement in the pick up line and, when I checked the website it said my pizza was done. I pulled out of line, which was now three or four cars behind me deep, along with the two in front, to walk in to pick up my order. There was not a single parking place available for me to do so. At this point, I left. It was going to take at least another 20 minutes waiting in the drive through line or circling to get a parking spot. I have contacted the company TWICE and both times I was told I would hear back within three business days. I have yet to hear back.
  • CL
    Coey Lepovich
    Oct 13, 2025
    3.0
    Stuffed crust pizza
  • CW
    Cory Willoughby
    Oct 5, 2025
    1.0
    Slow as molasses for pickup stood there 20min
  • MS
    M Shaw
    Oct 4, 2025
    1.0
    Came to pick up pizza and was told about 10-15 mins. I was already 5 mins after it was supposed to be done. If your times aren’t right then update your app. I asked if I could cancel the order and was told yes they could cancel but we wouldn’t get a refund. Why would I cancel and let them keep my money? Also, a sorry goes a long way. No sorry either. Awful establishment and service.

Frequently Asked Questions About Pizza Hut

What are the opening hours for Pizza Hut at 1165 Mentor Ave in Painesville, OH?

Pizza Hut in Painesville is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 11:00 PM on Friday and Saturday.

What delivery services does this Pizza Hut location offer?

This Pizza Hut offers in-store pickup, delivery, and no-contact delivery options to customers.