Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,454 reviews
5 stars
511
4 stars
307
3 stars
290
2 stars
120
1 star
226
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned cold or poorly prepared food, with frequent complaints about missing items.
Cleanliness
The cleanliness of the restaurant, particularly the bathrooms, was frequently criticized, although some noted improvements.
Management Concerns
Several reviews pointed to poor management and staffing issues as contributing factors to the overall negative experience.
Customer Experience
While some customers had positive experiences with friendly staff, the majority expressed dissatisfaction with service and order accuracy.
- LLleigha5 days ago1.0literally disgusting do not get food from here multiple times i have found hair in my food and my food has been either old or burnt 99% of the staff is rude to customers and if i call and say something about my food being burnt old or finding hair in it they are DISRESPECTFUL and just offer free food to make up for it. DO NOT go here
- FGFred Galloway5 days ago4.0They are a little bit slower than other spots sometimes and mess up orders
- BOBrittany OliverDec 23, 20251.0This McDonalds could not get an order right if their life depended on it, and when you dare ask for the food you paid for, they act like you’re inconveniencing them. Also, don’t think just because you paid extra money for that sauce that they are actually going to give it to you. While your wait for whatever it is they “forgot”, your fries or hash browns are getting cold. Today’s trip included the person at the window dropping my cash on the ground and then not giving me my receipt so when I was shorted my steak, egg, and cheese bagel, I couldn’t prove it. At least I was able to chase my cash down and get some of my food.
- SOSteph oscopeDec 19, 20251.0Every single time i order from this restaurant, there is something wrong or missing with or from the order. Every. Single. Time. Without fail. Incorrect or missing items constantly, even on orders where there are only 1 or 2 items. Ridiculous.
- CWCory WilloughbyDec 6, 20251.0Slow as hell and workers just walk by look at you, dont acknowledge you. Finally after 10mins I stop someone to ask for my Doordash met with a attitude and it was sitting behind the counter the whole time! Hire some people who actually give a shit! Update - Typically shitty response below from the "Owner". Laughing stock of a owner and management. Can't even reply with a real comment just a contact the care team who wont do shit lmao.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 95 Richmond St, Painesville?
McDonald's at 95 Richmond St, Painesville operates 24 hours a day, seven days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location provides 24/7 drive-thru service.
What delivery options are available at McDonald's in Painesville?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order food from this McDonald's online?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is WiFi available at the McDonald's on Richmond St?
Yes, WiFi service is available at this location.
What types of food does McDonald's in Painesville serve?
They serve a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt.
Which nearby fast-food restaurants are close to McDonald's on Richmond St?
Nearby fast-food options include Chipotle Mexican Grill, Taco Bell, and Wingstop, providing customers with multiple dining choices in the area.
Are there any nearby financial services near the McDonald's in Painesville?
Yes, financial services nearby include PNC bank, Northwest Bank, and Western Union, which can be convenient for customers who need banking or money transfer.
What nearby amenities can be visited before or after dining at McDonald's on Richmond St?
You can visit Perry Township Community Center for events, Our Treasures LLC for gifts and antiques, or the USPS post office, all close by for additional convenience and activities.