Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rude and unhelpful interactions.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Food Quality
The quality of food is inconsistent, with reports of cold, stale, or poorly prepared items.
Cleanliness
The cleanliness of the restaurant is frequently criticized, with reports of dirty tables and unsanitary conditions.
Speed of Service
Customers often complain about long wait times, both in the drive-thru and inside the restaurant.
KM
Kelly Mcgee
Oct 22, 2025
4.0
I go to this McDonald's in the mornings during the week. Always friendly and kind. Usually they get my order correct and I'm grateful. Keep up the good work, keep up with the smiles and friendly dispositions. It is very much appreciated by me.
DB
DNA Boxing
Oct 17, 2025
1.0
my last 4 orders this mcdonald’s has messed them all up, and the funny thing is all i order is a couple ranch snack wraps, it’s either they give me the spicy ones or just the wrong amount of what I ordered. The workers here are lazy and can’t do their job right. it’s just funny at this point, it’s like they go out of their way to mess up easy orders😂
SE
Sarah Escandon
Oct 5, 2025
1.0
Customer service was horrible. No, one was at the front counter. We waited over 15 minutes for 3 drinks, 2 wraps, and 2 fries. They did not have any straws out so we had ask and no one came to assist us. The dinning room table were not cleaned as well.
KM
kayla marie
Oct 4, 2025
1.0
lazy workers, gave me half a cup of dr pepper with no ice and was extremely lazy with packing my order
JJ
jctaipale
Sep 26, 2025
1.0
Water tasted chemically. I tried to call, but call kept hanging up on me, so I’m posting here
What are the regular opening hours of this McDonald's location?
This McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's?
The drive-through is open every day from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 6:00 AM to 10:30 PM.
What types of payment methods are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does this McDonald's provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order delivery from this McDonald's?
You can order delivery through their online site at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
Does this McDonald's offer curbside pickup and no-contact delivery?
Yes, curbside pickup, same-day delivery, and no-contact delivery are available.
Are there any other fast food restaurants near this McDonald's?
Yes, Wendy's is a nearby fast food and burger restaurant, offering customers alternative options close by.
What automotive services are located near this McDonald's?
Nearby automotive services include R&R Motors, Take 5 Oil Change, AJG Auto Sales & Service, Drivewise Motors, Mike's Auto Sales & Repair, and Tire Choice Auto Service Centers.
What nearby places can customers visit before or after dining at this McDonald's?
Customers can visit Planet Fitness for a workout, Starbucks for coffee, or Painesville Township park for outdoor relaxation, all nearby.