Dunkin'

Reviews

• CC

  Cornelius

  5 days ago
  1.0
  This store likes to fill the entire cup full of ice and a few sips of coffee. I always try to ask for less ice, even when confronted they said it’s “normal” probably should stay away from the larger more expensive drinks. The pic was taken 30 minutes after purchase.
• MR

  Michael Reed

  5 days ago
  1.0
  I waited for about 6 minutes for my coffee. It must have just been brewed because I scalded my lips, tongue, and throat trying to take a sip. The coffee must have been at least 190 degrees. I like my coffee hot, but this was so hot it wasn't safe for immediate consumption. Be warned. Dunkin says their coffee comes out fresh brewed around 200 degrees. Their fresh brewed coffee should not be immediately consumed, but they'll serve it to you anyway
• MO

  Mark Douglas Obenour

  Jan 7, 2026
  4.0
  Nice Staff of this Dunkin' / Baskin Robbins combo. Mostly hard seats if you're staying. 3 nice padded ones in the corner. Problems with equipment in the way 😕 using the washroom. Good coffee ☕ and 🍩 donuts! Overall a positive experience and we will patronize this establishment again! 😎
• KK

  Karthik Kokku

  Jan 3, 2026
  5.0
  Stopped by Dunkin’ in Painesville for a quick coffee and breakfast run. My coffee was classic Dunkin’—smooth and familiar, a good pick‑me‑up to start the day. The menu has plenty of options with donuts, breakfast sandwiches, and espresso drinks if you want something more than just coffee.  The experience overall was mixed. Some visits had friendly staff and correct orders, but there are a few times where service felt slow or orders weren’t quite right—so it can vary depending on timing.  Good spot for a quick, casual Dunkin’ stop, though your experience might depend on staff and rush‑hour crowds.
• SB

  Seven Buttler

  Dec 31, 2025
  1.0
  I walked into place a simple order. the individual behind the counter looked at me didn’t say anything. So I continue to wait, she then looked at me aging and said someone will be with you. I smiled. then someone came from the back of the store holding a cup to had to the customer in the drive up. the same individual from earlier walks back up to the counter and said are you ready. I was confused yet just happy someone could take this major order lol. I purchased four doughnuts two old fashion, two chocolate glazed donuts. only to discover the two old fashion doughnuts were ROCK HARD. I couldn’t return them because my time was very limiting. The product should be fresh since its 1pm Over all the level of customer service is utterly unacceptable.

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