McDonald's

3.7
1479 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
601 Locust St, Oxford, OH
45056, United States

Hours

Reviews

3.7
1,479 reviews
5 stars
585
4 stars
355
3 stars
237
2 stars
113
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow, rude service and frequent mistakes with orders, leading to dissatisfaction.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or improperly prepared items.

Management Concerns

Several customers expressed frustration with management's attitude and handling of complaints, indicating a need for better customer service training.

Cleanliness

While some customers noted cleanliness, others pointed out dirty dining areas and restrooms, suggesting inconsistency in maintenance.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, highlighting that not all experiences were negative.
  • KK
    Kristi Kay
    Nov 16, 2025
    1.0
    Every time we try to get food lately, it’s messed up. A double cheeseburger is supposed to have pickles, onions, ketchup, mustard, two patties, and cheese. I never get onions on mine — and the one time I actually wanted onions and even asked for extra pickles, I got two tiny pickles, no onions, and the meat was cold. I’m not usually the type to complain, but after several times of our order being wrong, I’ve gotta say something. And don’t even get me started on DoorDash — half the time we don’t even get the food we paid for. Just want what we ordered, that’s all. 😅🍔
  • CM
    Chris Maurer
    Nov 11, 2025
    4.0
    McDonald's food it's always a groove and fries rule. I like the layout of the restaurant. Very metropolitan.
  • GR
    Grace Roark
    Nov 7, 2025
    1.0
    Didn’t give us all of our food. I understand it was busy at night in a college town but we paid $5 for a burger that we didn’t even receive.
  • TN
    Troy Nguyen
    Oct 31, 2025
    1.0
    Horrible service, I waited over an hour and a half for my order I placed inside the restaurant. Doordash drivers came back multiple times and picked up orders before mine was even started on. After that wait my order was wrong and missing half the items, I only ordered one meal. Don’t come here, slow service and horrible workers. When asking about my order the manager called me impatient and was extremely rude. She also flipped off another customer and I heard her say she was going to spit in the food.
  • MM
    MECHADROID
    Oct 26, 2025
    1.0
    Ordered a large iced coffee through the points system. They gave me a medium. I mentioned this to the worker when he handed it to me. Lied to my face and said "that is our large". My item is on the monopoly menu. No monopoly sticker on my "large" medium cup. Way I see it, they screwed me out of a chance to win. Employee didn't want to give his name. Disrespectful behavior.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Oxford, OH?

McDonald's in Oxford, OH is open 24 hours a day, 7 days a week.

Is the drive-thru service available at all times?

Yes, the drive-thru is open 24/7 every day of the week at this McDonald's location.