Chipotle Mexican Grill

3.3
592 reviews
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Business Details

1 W High St, Oxford, OH
45056, United States
(513) 523-6563
https://locations.chipotle.com/oh/oxford/1-w-high-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1311
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About

Mexican Restaurant
Chipotle Miami-Oxford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1 W High St, Oxford, OH
45056, United States

Hours

Reviews

3.3
592 reviews
5 stars
218
4 stars
118
3 stars
62
2 stars
34
1 star
160

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of poor customer service overshadowing positive interactions.

Food Quality

The food quality was inconsistent, with many complaints about small portion sizes, missing ingredients, and unsatisfactory taste.

Cleanliness

The restaurant was often described as dirty, with unclean tables and floors, contributing to a negative dining experience.

Management Issues

Frequent mentions of poor management practices, including running out of key ingredients and inadequate staffing, led to dissatisfaction among customers.

Order Accuracy

Many customers experienced issues with incorrect orders, particularly with online orders, leading to frustration and disappointment.
  • HL
    Handy Horrigan LLC
    5 days ago
    5.0
    Tried the new steak it has a wonderful flavor
  • DI
    Donald “D.J.” Bowling II
    6 days ago
    2.0
    They were out of rice and chicken…
  • CJ
    Corey Jallick
    Dec 15, 2025
    5.0
    The people working at this location are very nice. Food was great
  • GM
    Garret Mann
    Dec 7, 2025
    1.0
    Small portions on previous visits, yet the most recent trip they “ran out of rice” incredibly poor management of the store or the shift managers to somehow run out of the primary ingredient in your dishes. The poor management is what leads too places like this suffering.
  • GM
    Grace McGuire
    Nov 9, 2025
    1.0
    Coming in here is NEVER an enjoyable experience. Not only for myself, but also from all of the people I know. This one worker was so rude i couldn’t even believe it. If i wasn’t just picking up a doordash order i would’ve just left because of how bad her customer service was. Me and a group of about 4 others had to wait for a very long time just for her to even acknowledge our presence and hand us the bags that were already packaged and had been for at least 5 minutes. Other than this and a few other experiences I can say that a few people that work here are friendly, however the negative experiences really do overshadow the good about this location.
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Frequently Asked Questions About Chipotle Mexican Grill

What is the address and location of Chipotle Mexican Grill in Miami-Oxford?

Chipotle Mexican Grill at Miami-Oxford is located at 1 W High St, Butler, Oxford, OH 45056, USA.

What are the operating hours of Chipotle Mexican Grill in Oxford?

Chipotle is open daily from 10:45 AM to 11:00 PM.