Chipotle Mexican Grill

3.3
590 reviews
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Business Details

1 W High St, Oxford, OH
45056, United States
(513) 523-6563
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Miami-Oxford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1 W High St, Oxford, OH
45056, United States

Hours

Reviews

3.3
590 reviews
5 stars
216
4 stars
118
3 stars
62
2 stars
33
1 star
161

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with some noting a lack of communication and poor customer service.

Food Quality

Many reviews mentioned inconsistent food quality, including undercooked ingredients and poor flavor.

Portion Sizes

Numerous customers complained about small portion sizes, often feeling shortchanged for the price paid.

Cleanliness

The restaurant was often described as dirty, with unclean tables and a messy dining area.

Availability of Ingredients

Frequent reports of being out of key ingredients, leading to dissatisfaction among customers.
  • GM
    Grace McGuire
    Nov 9, 2025
    1.0
    Coming in here is NEVER an enjoyable experience. Not only for myself, but also from all of the people I know. This one worker was so rude i couldn’t even believe it. If i wasn’t just picking up a doordash order i would’ve just left because of how bad her customer service was. Me and a group of about 4 others had to wait for a very long time just for her to even acknowledge our presence and hand us the bags that were already packaged and had been for at least 5 minutes. Other than this and a few other experiences I can say that a few people that work here are friendly, however the negative experiences really do overshadow the good about this location.
  • SS
    Savanna Shank
    Nov 6, 2025
    1.0
    We catered from this chipotle for our wedding. Absolutely horrible experience. The food was over an hour late and some of my family members missed the wedding because of the catering fiasco. On top of that, some of the food was missing. And good luck getting ahold of the restaurant🫠
  • JB
    Jadyn Buxton
    Oct 22, 2025
    5.0
    the people working here are always so nice, which makes up for the occasional out-of-stock item in my opinion! this definitely makes me want to come back!
  • HH
    Hanson Han
    Oct 20, 2025
    1.0
    Normally I won’t that picky, but the girl is really slow and seems doesn’t care even tho lots of people awaiting. Also the rice is way too less compared with any of times before
  • CH
    Chris Harmata
    Oct 13, 2025
    1.0
    Typical chipotle food. A little light on servings. Very poor leadership that does not communicate well. They need some more leadership/management training.
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Frequently Asked Questions About Chipotle Mexican Grill

What is the address and location of Chipotle Mexican Grill in Miami-Oxford?

Chipotle Mexican Grill at Miami-Oxford is located at 1 W High St, Butler, Oxford, OH 45056, USA.

What are the operating hours of Chipotle Mexican Grill in Oxford?

Chipotle is open daily from 10:45 AM to 11:00 PM.