Chipotle Miami-Oxford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported rude and unhelpful staff, with many experiences of poor customer service overshadowing positive interactions.
Food Quality
The food quality was inconsistent, with many complaints about small portion sizes, missing ingredients, and unsatisfactory taste.
Cleanliness
The restaurant was often described as dirty, with unclean tables and floors, contributing to a negative dining experience.
Management Issues
Frequent mentions of poor management practices, including running out of key ingredients and inadequate staffing, led to dissatisfaction among customers.
Order Accuracy
Many customers experienced issues with incorrect orders, particularly with online orders, leading to frustration and disappointment.
HL
Handy Horrigan LLC
5 days ago
5.0
Tried the new steak it has a wonderful flavor
DI
Donald “D.J.” Bowling II
6 days ago
2.0
They were out of rice and chicken…
CJ
Corey Jallick
Dec 15, 2025
5.0
The people working at this location are very nice. Food was great
GM
Garret Mann
Dec 7, 2025
1.0
Small portions on previous visits, yet the most recent trip they “ran out of rice” incredibly poor management of the store or the shift managers to somehow run out of the primary ingredient in your dishes. The poor management is what leads too
places like this suffering.
GM
Grace McGuire
Nov 9, 2025
1.0
Coming in here is NEVER an enjoyable experience. Not only for myself, but also from all of the people I know. This one worker was so rude i couldn’t even believe it. If i wasn’t just picking up a doordash order i would’ve just left because of how bad her customer service was. Me and a group of about 4 others had to wait for a very long time just for her to even acknowledge our presence and hand us the bags that were already packaged and had been for at least 5 minutes. Other than this and a few other experiences I can say that a few people that work here are friendly, however the negative experiences really do overshadow the good about this location.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address and location of Chipotle Mexican Grill in Miami-Oxford?
Chipotle Mexican Grill at Miami-Oxford is located at 1 W High St, Butler, Oxford, OH 45056, USA.
What are the operating hours of Chipotle Mexican Grill in Oxford?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Miami-Oxford offer pickup and delivery services?
Yes, this Chipotle location offers both in-store pickup and delivery services.
How can I order food online from Chipotle Miami-Oxford?
You can order online via their website https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What types of food does Chipotle Miami-Oxford serve?
Chipotle serves customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients, following their "Food with Integrity" principles.
What catering options are available at Chipotle Miami-Oxford?
Chipotle offers catering and catering delivery services, ideal for group events and gatherings.
Are there any Mexican restaurants near Chipotle Miami-Oxford?
Yes, nearby Mexican restaurants include Qdoba Mexican Eats and Fiesta Charra, which offer additional dining options in the area.
What nearby places can I visit before or after dining at Chipotle Miami-Oxford?
You can explore Miami University Orientation and Transition Programs for campus activities or relax at nearby parks like Doctor Martin Luther King Jr Park and Oxford Uptown Park.
Are there cafes and coffee shops near Chipotle Miami-Oxford to enjoy a beverage?
Yes, nearby coffee shops include Tous les Jours, Teapioca Tea & Coffee House, and Tea Cha House, offering a variety of drinks and snacks.
How can customers contact Chipotle Miami-Oxford for inquiries or support?
Customers can reach Chipotle at +1 513-523-6563 or email oh.1311.miamioxford@chipotle.com for assistance.