Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, rude staff, and multiple order mistakes.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with some positive notes on specific items like Frostys.
Cleanliness
Several customers noted unsanitary conditions, including flies and dirty facilities.
Staff Attitude
Staff were often described as unmotivated or rude, with few instances of friendly service.
SW
sara white
Jan 4, 2026
1.0
Stopped passing through. Got a completely wrong sandwich and everything that I couldn't eat and some cold french fries so basically just gave them $10 for trash that I have to throw away. Wish I could call and tell them but they refuse to answer their phone probably cuz they know that they're awful. I think my resolution this year will be to give up fast food. I'm tired of being stolen from.
MS
Mark Sickmiller
Nov 28, 2025
1.0
Workers are so not friendly when they actually have to work. Slow service with an attitude.
CS
Connor S
Oct 26, 2025
1.0
This may be the worst wendys in the country. Holy cow the service is slow as dirt, the people are completely checked out, and the food is mediocre even by fast food standards. It’s a disgrace to the community and they should be ashamed.
AB
Alisha Burgei
Oct 25, 2025
1.0
Just spent my lunch break waiting in the drive thru for nobody even working? Looks like whoever showed up left. So are we open or not?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular operating hours for Wendy's at 1716 North Perry Street, Ottawa?
Wendy's in Ottawa is open daily from 9:00 AM to midnight.
Does this Wendy's location have a drive-thru and what are its hours?
Yes, the Wendy's at 1716 North Perry Street has a drive-thru open every day from 9:00 AM to midnight.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
Does the Wendy's in Ottawa serve breakfast?
Yes, this Wendy's location offers breakfast, including combos, sandwiches, coffee, and sides available via the app or online ordering.
What payment methods does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there delivery service available at this Wendy's?
Yes, delivery is available where supported. To check availability, use the Wendy's app or order.wendys.com and enter your address.
How can I provide feedback or contact the Ottawa Wendy's directly?
You can contact Wendy's at (419) 890-9278 or leave feedback via their Customer Care page, live chat, or satisfaction survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and at the restaurant. Crew members can assist you on-site.
What nearby places can I visit when I go to Wendy's at 1716 North Perry Street?
Nearby, you can visit Walmart Ottawa - N Perry St for shopping, Walmart Pharmacy for prescriptions, or grab a movie from the Redbox kiosk.
Are there any nearby service providers at or near Wendy's location in Ottawa?
Yes, near Wendy's you can find Western Union for money transfers, Jackson Hewitt Tax Service, Edward Jones financial advising, and several medical offices including Blanchard Valley Health System.
How can nearby public services support visitors to Wendy's in Ottawa?
Nearby legal services like Law Office of Gregory J. Hermiller and Yates Law Office are close by, providing convenient access if you need legal assistance before or after your meal.