Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
370 reviews
5 stars
125
4 stars
82
3 stars
50
2 stars
29
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers receiving the wrong items or missing components.
Food Quality
Numerous complaints about cold, stale, or reheated food were noted, with some customers experiencing food poisoning.
Staff Attitude
Several reviews mentioned rude or indifferent staff, contributing to a negative dining experience.
Cleanliness
Reports of unsanitary conditions, including flies and dirty facilities, were common.
- CSConnor SOct 26, 20251.0This may be the worst wendys in the country. Holy cow the service is slow as dirt, the people are completely checked out, and the food is mediocre even by fast food standards. It’s a disgrace to the community and they should be ashamed.
- ABAlisha BurgeiOct 25, 20251.0Just spent my lunch break waiting in the drive thru for nobody even working? Looks like whoever showed up left. So are we open or not?
- SSSmeckusOct 12, 20251.0bring back ghost pepper ranch
- STStryker TKSep 29, 20251.0The workers looked annoyed and didn't want to be there. The manager was the only one that looked peppy and ready to work. The cashier got our name wrong. They also messed up our order. We ordered a separate small fry and he never entered it on our order. We went up to tell them that they didn't enter it and they gave us a free fry. We got there about 10:40am on a Saturday. We were an hour away from home and my youngest daughter was starving. Lunch started serving at 10:30am. We figured our food would be hot but it wasn't. Our fries tasted like they were reheated from yesterday. They were given to us cold, flavorless, and stale. The burgers were also cold with no flavor/ seasoning. I had to put two packets on salt on mine to get a little bit of flavor. The Frostys were perfect. We got both chocolate and vanilla and they tasted great. We did not want to take all our food back for the issues we had because we didn't want the workers to get more upset. It was not a good visit and we will not be going back when we are in that area
- MBMichelle BucheleAug 31, 20251.0Went inside yesterday 8-29-25 because the drive thru was so backed up and no one was inside to be seen. Husband and I stood there talking louder and coughing and clearing our throat for several minutes. Then 3 employees came walking in laughing from outside. I saw at least 4 flies at the counter so I wonder how many are behind the counter. 🤔🫤 Disgusting!! We left the nasty place. Health dept. will be alerted also. The clicks below are for attention to hopefully the right people.
Frequently Asked Questions About Wendy's
Is 632 - Ottawa Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ottawa, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ottawa, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (419) 890-9278.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 632 - Ottawa Wendy’s serve breakfast?
Yes, this Wendy’s location in Ottawa, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular operating hours for Wendy's at 1716 North Perry Street, Ottawa?
Wendy's in Ottawa is open daily from 9:00 AM to midnight.
Does this Wendy's location have a drive-thru and what are its hours?
Yes, the Wendy's at 1716 North Perry Street has a drive-thru open every day from 9:00 AM to midnight.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
Does the Wendy's in Ottawa serve breakfast?
Yes, this Wendy's location offers breakfast, including combos, sandwiches, coffee, and sides available via the app or online ordering.
What payment methods does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there delivery service available at this Wendy's?
Yes, delivery is available where supported. To check availability, use the Wendy's app or order.wendys.com and enter your address.
How can I provide feedback or contact the Ottawa Wendy's directly?
You can contact Wendy's at (419) 890-9278 or leave feedback via their Customer Care page, live chat, or satisfaction survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and at the restaurant. Crew members can assist you on-site.
What nearby places can I visit when I go to Wendy's at 1716 North Perry Street?
Nearby, you can visit Walmart Ottawa - N Perry St for shopping, Walmart Pharmacy for prescriptions, or grab a movie from the Redbox kiosk.
Are there any nearby service providers at or near Wendy's location in Ottawa?
Yes, near Wendy's you can find Western Union for money transfers, Jackson Hewitt Tax Service, Edward Jones financial advising, and several medical offices including Blanchard Valley Health System.
How can nearby public services support visitors to Wendy's in Ottawa?
Nearby legal services like Law Office of Gregory J. Hermiller and Yates Law Office are close by, providing convenient access if you need legal assistance before or after your meal.