Taco Bell

3.7
296 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1724 E Main Street in Ottawa. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1724 E Main Street, Ottawa, OH
45875, United States

Hours

Reviews

3.7
296 reviews
5 stars
132
4 stars
67
3 stars
33
2 stars
11
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, especially in the drive-thru, and inconsistent service quality.

Food Quality

Mixed reviews on food quality, with some customers enjoying fresh and hot meals while others received cold or incorrect orders.

Cleanliness

The restaurant was noted for being clean, including restrooms, which was appreciated by several customers.

Staff Attitude

Customer experiences varied, with some praising friendly staff while others reported rude behavior and poor handling of complaints.

Operational Problems

Frequent issues with being closed during posted hours and problems with the mobile ordering system were highlighted.
  • KN
    Kyle Niese
    Nov 17, 2025
    1.0
    There’s one thing you can count on with this Taco Bell, the inside will be locked up and closed down early and the staff will be rude and forget items on their already severely overpriced menu. lol
  • DD
    diabeticcamel
    Nov 2, 2025
    1.0
    Placed a mobile order on the app. Selected to pick up in the dining room. I've had a handful of issues with being shorted items, so I like to pick it up inside so I can go through my bag to make sure everything is there before going home. Arrived at the store. Dining room was locked. Pulled into the drive thru. The minimal staff rushed us through the drive through as I tried to count my items, and seemed annoyed when we asked to add sauce. Got home and discovered we were shorted an item on our receipt. Service is rushed and inaccurate. I understand running on low staffing levels, but don't rush people through and rip them off. Horrid service, stay away from this one unless it's extremely slow.
  • KB
    K B
    Oct 19, 2025
    1.0
    Second time within a week where I was sitting in the drive thru for 30-40 minutes. Not sure if they are short staffed, but it's ridiculous
  • SF
    Sissy Fricke
    Sep 24, 2025
    5.0
    Food was hot fresh. Went inside place was very clean. Restrooms were clean!!! Since the General Manager they have there now has been there Sherrie is ger name it has went from crap to worth the wait and made your way!!! She is always there and always so friendly!!
  • EB
    Emma Brinkman
    Sep 21, 2025
    5.0
    Had a long wait out to the road, but upon ordering the employee gave us a discount on food for the wait - great service

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 1724 E Main Street, Ottawa?

Taco Bell is open from 9:00 AM to 1:00 AM Sunday through Wednesday, and from 9:00 AM to 2:00 AM Thursday through Saturday.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell has a drive-through open during similar hours as the restaurant, typically from 9:00 AM to 1:00 AM or 2:00 AM depending on the day.