Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
978 reviews
5 stars
284
4 stars
208
3 stars
174
2 stars
80
1 star
232
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Cleanliness
The restaurant was often described as dirty, with overflowing trash bins and unclean dining areas.
Staff Behavior
Customer service was inconsistent, with reports of rude employees and a lack of professionalism among staff.
Food Quality
While some customers enjoyed the food, many described it as subpar, with issues like cold or poorly made items.
- OSOlivia Shaw4 days ago1.0Absolute worst McDonald’s, especially the night crew. Last night the girls working couldn’t stop laughing long enough to take our order. Proceeded to talk inappropriately at the counter and when the MANAGER realized the window was opened, they got embarrassed and laughed about it some more. The manager was yelling and cussing up a storm, loud enough I could hear through the closed drive thru window. Forgot some of our food, got our order wrong, and didn’t say a single word to us the entire interaction. Absolutely unprofessional and unacceptable. Do better, McDonald’s. These are the kind of people you’re hiring. I’m all for young kids working, but not when they can’t be professional and respectful to customers!!
- JGJulie GreearNov 15, 20251.0Order placed using kiosk, order never processed. Waited over 20 minutes before an employee asked if I even placed an order. The floors were filthy behind the counter, with employees stepping over/on fall hazards. Store # 19025 , 2014 state route 53, Fremont Ohio 43420. Requested a refund and left. Will never stop there again. Very poor management and even poorer customer service. Very disappointed.
- CSChris SchleifNov 15, 20251.0Employees are unprofessional and scream and yell like a bunch of little kids.
- JVJaylah VelasquezOct 6, 20251.0I love McDonald’s but all of a sudden it’s gone downhill at this location. I was a little upset with how my day had been already and when I got there I ended up more upset when I got home. I ordered a chocolate milkshake and they thought it’d be slick to just mix hot fudge into a vanilla shake. Just say there’s no chocolate? I also asked ONLY mayo and lettuce on my double and they OVERLOADED it with ketchup and pickles (and I hate the pickles). Very upset.
- PSPortia SimchickSep 27, 20251.0The food is generally subpar and they close at 8 but advertise closing at 11. Just be honest? As there’s a line of people sitting in the drive thru, you just turn off all the lights and leave the screens on. Don’t say anything to those waiting at the speaker - nothing. It’s just rude. At least let people know and of course because the speaker automatically talks to you when you get up there, it makes it seem like they’re still open so you just sit there with no idea what’s happening.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 777 N Perry St, Ottawa, OH?
McDonald's in Ottawa, OH, is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it closes at midnight.
Does this McDonald's location offer delivery services? If so, what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM, except on Friday and Saturday when delivery ends at 11:30 PM.
Is there a drive-thru available at the McDonald's on 777 N Perry St, and what are its hours?
Yes, a drive-thru is available. It operates from 5:00 AM to 11:00 PM daily, extending to midnight on Friday and Saturday.
What types of payment options does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I place an order online or through an app for this McDonald's?
Yes, orders can be placed online via the delivery URL or through the McDonald's App available on both iOS and Android.
Does this McDonald's location offer any special programs or rewards?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
What services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, WiFi, and Curbside Pickup.
Are there any grocery or meat shops near McDonald's for customers to visit?
Yes, Leap Meats, a butcher shop and grocery store, is nearby. Customers can easily shop there for fresh meats before or after dining.
What options do I have for fuel and convenience stores close to McDonald's?
Nearby options include Shell and Party Mart, both gas stations and convenience stores, as well as Casey's General Store offering pizza and fuel, which are convenient for customers fueling up or grabbing snacks.
Are there entertainment or recreational activities close to McDonald's in Ottawa, OH?
Yes, customers can visit the Northwest Ohio Youth Flag Football League nearby for youth sports activities or check out Stowe Art Antiques & Museum for cultural experiences.