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McDonald's

3.2
(984 reviews)
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Business Details

777 N Perry St, Ottawa, OH
45875, United States
(419) 523-3533
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
777 N Perry St, Ottawa, OH
45875, United States

Hours

Reviews

3.2
984 reviews
5 stars
286
4 stars
209
3 stars
172
2 stars
81
1 star
236

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported subpar food quality, including cold, poorly prepared items and missing components.

Cleanliness

The restaurant was often described as dirty, with unclean tables and trash bins, contributing to a negative dining experience.

Management Issues

Many reviews pointed to a lack of effective management, with complaints about employee behavior and inadequate training.
  • MM
    Mike Meiring
    Feb 3, 2026
    1.0
    This has to be one of the most inconsistent McDonalds I've been to. The food is rarely good and usually dried out, cold and stale. Not sure how but they are well below McDonalds standards.
  • BF
    Ben Fuerst
    Jan 23, 2026
    1.0
    I ordered my food, came out very quickly, but the problem here is my fries were as salty as the Dead Sea then the manager proceeded to say that she added zero salt to my fries, which is also a problem because why would the fries not have salt? Not only then did the worker yelled at us for simply requesting to have some new fries, but she threatened to involve the police just for asking for some price. This is unacceptable. This worker needs to be fired.
  • CC
    Cooper
    Jan 23, 2026
    1.0
    Lady yelled at me because the fries were very salty and threatens to call sheriff
  • AM
    Aricka Marshall
    Jan 1, 2026
    1.0
    Our breakfast was horrible! Hashbrowns mushy like they were but in the microwave. My boyfriends big breakfast consisted of a sausage egg an cheese muffin being torn apart an put in his meal. No syrup for the pancakes. Like come on. I wouldn't even feed it to my dogs!
  • ER
    Eric Ryan Ramirez
    Dec 29, 2025
    5.0
    Fresh apple pie 🤌🙌
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