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Arby's

4.1
(384 reviews)

Business Details

1441 N Perry St, Ottawa, OH
45875, United States
(419) 523-9463

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1441 N Perry St, Ottawa, OH
45875, United States

Hours

Reviews

4.1
384 reviews
5 stars
183
4 stars
106
3 stars
56
2 stars
14
1 star
25

What are people saying?

AI-generated from recent customer reviews

Management Issues

Several customers reported disrespectful and rude behavior from management towards both employees and customers.

Food Quality

While many customers enjoyed the food, there were complaints about inconsistency in temperature and flavor, particularly with shakes and fries.

Service Experience

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.

Cleanliness

The cleanliness of the dining area received mixed reviews, with some noting it was clean while others pointed out dirty tables and restrooms.
  • JD
    James Davidson
    Feb 23, 2026
    1.0
    I have stopped here a few times when in the area for work. Never again. As other comments have mentioned, the staff can be rude to customers, I haven’t personally had anyone be rude to me, but I have seen them get rude with customers. But my biggest complaint is the food is complete garbage. The last few times I stopped here it wasn’t good at all. Today I stopped and just got a roast beef sandwich and a drink and the roast beef sandwich was absolutely disgusting. Couldn’t even eat it. Feel like I just threw $8 dollars in the garbage can. The roast beef tasted old and overcooked, and the bun was stale. At 11 o’clock in the morning this is what you are serving people? Absolutely insane. Won’t be stopping here again.
  • JJ
    Jojo
    Dec 20, 2025
    1.0
    Management is extremely disrespectful. I’ve been here twice and I can say that every time I came in the management was bitching at the underpaid employees. Today I had to say something, because not only did I witness the management outrageously nit picking at every little thing they did but FAT SHAMING employees based on what they ate on lunch. If this is how they treat their employees I couldn’t imagine what they say about the customers. As a parent I’d be pissed if my CHILD came home complaining about an ADULT fat shaming them and publicly humiliating them. I guess this company hires anybody to run a place like this. Wouldn’t be surprised if this place shut down by how awful these grown adults treat underpaid children who are suppose to be in school learning or studying at home.
  • BK
    Busy Mom Kitchen
    Jan 27, 2024
    5.0
    Really hot fries, fresh beef, gave me my order correctly very nice staff
  • CL
    chad landin
    Sep 11, 2023
    1.0
    The manager was very rude in the drive through. Will not be going here again

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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