Arby's

4.1
382 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1441 N Perry St, Ottawa, OH
45875, United States

Hours

Reviews

4.1
382 reviews
5 stars
182
4 stars
106
3 stars
56
2 stars
14
1 star
24

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, highlighting items like shakes, brisket sandwiches, and fries, although some noted issues with temperature and flavor.

Service Issues

There were multiple complaints about rude or inattentive staff, particularly in the drive-thru, impacting customer experience.

Cleanliness

While some praised the cleanliness of the dining area, others reported dirty restrooms and tables.

Customer Experience

Overall, experiences varied widely, with some customers expressing satisfaction with friendly service while others reported negative interactions.
  • JB
    Jolene Branham
    Dec 20, 2025
    1.0
    Management is extremely disrespectful. I’ve been here twice and I can say that every time I came in the management was bitching at the underpaid employees. Today I had to say something, because not only did I witness the management outrageously nit picking at every little thing they did but FAT SHAMING employees based on what they ate on lunch. If this is how they treat their employees I couldn’t imagine what they say about the customers. As a parent I’d be pissed if my CHILD came home complaining about an ADULT fat shaming them and publicly humiliating them. I guess this company hires anybody to run a place like this. Wouldn’t be surprised if this place shut down by how awful these grown adults treat underpaid children who are suppose to be in school learning or studying at home.
  • LH
    Lance Hadsell
    Aug 18, 2025
    5.0
    Great food. Great people. Weither you come at breakfast or supper, you get some great food. Too much people always be hating on Arby's, which it doesn't deserve. Definitely be coming back.
  • JB
    Jim Burkhart
    Mar 27, 2019
    3.0
    Ok
  • AT
    Alex Tapia
    Jun 5, 2018
    3.0
    I like the food but it so dang expensive!