Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
462 reviews
5 stars
241
4 stars
88
3 stars
58
2 stars
27
1 star
48
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service and long wait times, particularly in the drive-thru.
Food Quality
While some customers praised the food as delicious, others noted issues with food preparation and consistency.
Staff Professionalism
Several reviews highlighted unprofessional behavior among staff, including yelling and lack of proper hygiene.
Cleanliness
Multiple customers expressed concerns about the cleanliness of the establishment, particularly behind the counter and in the dining area.
Customer Experience
Mixed reviews on customer experience, with some praising friendly staff while others reported negative interactions.
- WHWill HaymesOct 18, 20253.0Hit or miss. Only thing that's close to us with a drive thru.
- BRBecca RockitSep 19, 20255.0Yummy! Plus excellent coupon book!!
- TRTiffany ReneeSep 18, 20251.0Everything about this establishment is unacceptable. A twenty minute wait in the drive thru to move up 1 vehicle is absurd. Does this establishment even have a management? Completely dark out and evey out side light including the menu was turned off. Thats not only rude but a safety hazard. I'm contacting corporate because I know this review wont do much of anything.
- KSKimberly StewartSep 14, 20252.0As a GM from Delaware, this store was a disappointment, they didn't flip my blizzard, didnt offer lids, GAVE ME ZERO NAPKINS didnt even say thank you, have a nice night or anything. On a professional note, the overrun is off the ice cream is so fluffy and "marshmallow " like, and nobody had hats on handling food.
- SJSelena JacksonSep 4, 20255.0The food was AMAZING and I normally can't stand Dairy Queen's food. 😫 I ordered the Barbecue Bacon Ranch double cheeseburger combo and a small Oreo Blizzard. Everything was on point. Maybe it's just this particular one in Orwell, OH. that has better food... I dont know
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours of Dairy Queen Grill & Chill in Orwell, OH?
Dairy Queen Grill & Chill is open from 10:30 AM to 8:00 PM Monday through Thursday, 10:30 AM to 9:00 PM on Friday and Saturday, and 11:00 AM to 8:00 PM on Sunday.
Is Dairy Queen Grill & Chill in Orwell closed on any holidays?
Yes, the Dairy Queen Grill & Chill in Orwell is closed on November 22 and 27, December 24, 25, and 31 in 2025.
What is the address and contact number of Dairy Queen Grill & Chill in Orwell?
The address is 6 S Maple St, Orwell, OH 44076-9439, USA. The main phone number is +1 440-437-6373.
What types of food and treats are Dairy Queen Grill & Chill known for?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQ Cakes.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, they offer a drive-thru, indoor seating, outdoor seating, and have high chairs available, making it family-friendly and good for kids.
Can customers order food online from Dairy Queen Grill & Chill in Orwell?
Yes, customers can place pickup orders online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/42220/.
Are there nearby places to visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Yes, nearby places include Orwell DQ Cakes & more and Dairy Queen for more ice cream and fast food options, Save A Lot supermarket for groceries, and Maria's Pizzeria for additional dining choices.
How can nearby places such as Save A Lot and Maria's Pizzeria enhance a visit to Dairy Queen Grill & Chill?
Customers can combine their visit by grocery shopping at Save A Lot or grabbing additional meals or snacks at Maria's Pizzeria before or after enjoying Dairy Queen's ice cream and fast food offerings.
Are there family-oriented or kid-friendly services available at Dairy Queen Grill & Chill and surrounding businesses?
Yes, Dairy Queen Grill & Chill is family-friendly with high chairs and seating. Nearby, places like Conversation Station provide youth and community services, making the area suitable for families.
What online resources are available to stay updated or get deals from Dairy Queen Grill & Chill?
You can visit their official website at https://www.dairyqueen.com/ or follow their Facebook page at https://www.facebook.com/dairyqueen/. Downloading their app offers exclusive deals.