Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude staff and poor customer service experiences, with some noting that employees seemed indifferent or overwhelmed.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several customers complained about cold, stale, or poorly prepared food, including issues with fries and sandwiches.
Operational Hours
Numerous reviews pointed out discrepancies between posted hours and actual service availability, with claims of being closed during advertised hours.
Cleanliness
The dining area and restrooms were often described as dirty or in need of maintenance, contributing to a negative overall experience.
SC
Sebastian Cielma
6 days ago
2.0
Every time I come through they forget something. This past time I only had two items including a happy meal. They forgot my kids food but included two toys? How do you just load up an empty box?
RT
Ryan Talbott
Jan 2, 2026
5.0
Fastest McDonald's around and the two male twins have been there for awhile now one works days other works nights and their customer service is the best and they are spot on. Great job guys u deserve a raise.
KR
Kevin Rogers
Nov 20, 2025
3.0
Pretty standard McDonald's experience. Got the sausage egg and cheese mcgriddle meal. Hash brown was really hot which was good. The sandwich was a little warmer than room temp which was kind of disappointing and also felt and looked old. The coffee tastes burnt like they had not clean the machine in a while. Overall, this would have been me better if the staff had at least smiled and said thank you. Definitely felt like a number and not a valued customer.
JW
J Waybright
Oct 30, 2025
1.0
Purchased dinner on the app. They were out of tea, ok no problem. I get home, wrong order. I take it back to get my order and low and behold., it's wrong again.
CC
chechatonga
Sep 5, 2025
5.0
Nice place
Excellent counter person in the hijab ...
Very nice
What are the regular opening hours for McDonald's in Orrville, OH?
McDonald's in Orrville, OH is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's location offer drive-through service?
Yes, the Orrville McDonald's offers drive-through service with hours matching the restaurant's opening times.
What are the delivery hours for McDonald's in Orrville, OH?
Delivery is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
How can I order food for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available for iOS and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does the Orrville McDonald's provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any gas stations near the McDonald's in Orrville?
Yes, nearby gas stations include Starfire, Orrville Starfire, and BellStores, which can be convenient if you want to fuel up before grabbing food.
What other fast food or dining options are close to McDonald's in Orrville?
Nearby dining options include Subway, Dairy Queen, Que Pasa Mexican Restaurant, and La Placita Mexican, providing a variety of food choices in the area.
What recreational spots are near McDonald's in Orrville?
Orrville Skate Park and Anytime Fitness gym are close by, allowing a fun or active visit before or after your meal at McDonald's.
How can the presence of nearby businesses benefit a visitor to McDonald's in Orrville?
Nearby places like The J.M. Smucker Company and NAPA Auto Parts offer opportunities for errands or business visits, making McDonald's a convenient dining spot during your day.