McDonald's

3.2
1252 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
825 N Main St, Orrville, OH
44667, United States

Hours

Reviews

3.2
1,216 reviews
5 stars
352
4 stars
238
3 stars
226
2 stars
129
1 star
271

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Service Quality

Service experiences varied widely, with some praising friendly staff while others reported rudeness and poor communication.

Food Quality

Numerous complaints about cold, stale, or poorly prepared food, including burnt items and lack of freshness.

Operational Hours

Customers frequently noted discrepancies between posted hours and actual service availability, particularly regarding 24-hour claims.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and restrooms.
  • KR
    Kevin Rogers
    4 days ago
    3.0
    Pretty standard McDonald's experience. Got the sausage egg and cheese mcgriddle meal. Hash brown was really hot which was good. The sandwich was a little warmer than room temp which was kind of disappointing and also felt and looked old. The coffee tastes burnt like they had not clean the machine in a while. Overall, this would have been me better if the staff had at least smiled and said thank you. Definitely felt like a number and not a valued customer.
  • JW
    J Waybright
    Oct 30, 2025
    1.0
    Purchased dinner on the app. They were out of tea, ok no problem. I get home, wrong order. I take it back to get my order and low and behold., it's wrong again.
  • CC
    chechatonga
    Sep 5, 2025
    5.0
    Nice place Excellent counter person in the hijab ... Very nice
  • SR
    Samya Richards
    Aug 23, 2025
    5.0
    They have the best water. No matter how raggedy the McDonald's is, the water is good.
  • SS
    Stephanie Stoller
    Aug 20, 2025
    1.0
    This McDonald’s is a total disgrace. I’ve shown up 10–30 minutes before closing more than once, and guess what? They’re “already closed.” Funny, because the hours say otherwise and the lights are still on. Guess it’s just easier to be lazy than actually do the job you’re paid for. And when they are open, the service is a nightmare — they always forget sauces, leave food out, and can’t even get a basic chicken sandwich right. Every. Single. Time. Maybe McDonald’s should send the crew here back to sandwich-making kindergarten, because clearly the concept is too advanced for them. If you want food that’s actually in the bag and made correctly, do yourself a favor and go to Burger King or literally anywhere else. At least they remember the sauce.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Orrville, OH?

McDonald's in Orrville, OH is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does this McDonald's location offer drive-through service?

Yes, the Orrville McDonald's offers drive-through service with hours matching the restaurant's opening times.