Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
714 reviews
5 stars
361
4 stars
171
3 stars
87
2 stars
34
1 star
61
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including stale buns, cold fries, and incorrect orders.
Service Speed
Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times and orders being incorrect.
Cleanliness
The dining area was often noted as dirty, with tables not being cleaned regularly.
Customer Service
Mixed reviews on customer service, with some praising individual staff members while others reported rude behavior and lack of attention.
Atmosphere
The restaurant's atmosphere was described as outdated and in need of improvement, with some positive remarks about recent renovations.
- YYYahYahDec 18, 20253.0Seating area was kinda grungy and unclean. The lady at the counter was having a bad day and for some reason got a little grumpy when we asked for an extra ranch, that’ll be 50 cents she snorted. Yes ma’am. It definitely struck our funny bone which didn’t seem to help matters any. We didn’t have 50 cents only a credit card which for some reason made it even funnier, so we managed without the extra ranch. 😂 maybe this place should get 5 stars because we still laugh every time we talk about this place. I’m sorry to the lady behind the counter, but we had an enjoyable time.
- JWJosh WaltersSep 10, 20255.0Food was great burgers always amazing!
- NRNathan RucktaschelAug 29, 20252.0Took 16minutes from ordering until I got my food in the drive through and they forgot the gravy for my chicken strips.
- CDCassie DuncanAug 28, 20253.0Please stop being stingy on the flamethrower sauce. When you do this you literally can't even taste it. It should be dripping off, its kind of the point.
- MMMichaele MillerAug 14, 20255.0We like this place. Just check your bags before leaving. They always make it right if there was an oversight.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 225 W High St, Orrville, OH, 44667-1559, USA.
What are the opening hours of Dairy Queen Grill & Chill in Orrville?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the location is family-friendly, welcomes children, and provides booster seats and high chairs for kids.
Can customers order food online from Dairy Queen Grill & Chill?
Yes, customers can place orders online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/44659/.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, there is both indoor and outdoor seating available at Dairy Queen Grill & Chill.
How can I find Dairy Queen Grill & Chill if I am visiting nearby places like Dunkin' or Anytime Fitness?
Dairy Queen Grill & Chill is conveniently located near Dunkin' (coffee and donuts) and Anytime Fitness gym on W High St, making it a great spot to grab a treat before or after your workout or coffee break.
Are there other dining options near Dairy Queen Grill & Chill in Orrville?
Yes, nearby dining options include East Of Chicago and Orrville East of Chicago pizza restaurants, as well as Orr Pizza and Subs and Subway for sandwiches and fast food.
What other services or shops are located close to Dairy Queen Grill & Chill?
Nearby you can find Advance Auto Parts for automotive needs, The Commercial and Savings Bank for banking services, and CVS Pharmacy for pharmacy and hair supply needs.