Chipotle Oregon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including cold meals, undercooked ingredients, and inconsistent portion sizes.
Service Experience
While some customers praised friendly staff, others reported rude service and poor management, leading to negative dining experiences.
Portion Sizes
Many reviews highlighted concerns about skimpy portion sizes, especially for delivery and takeout orders, leading to dissatisfaction with value for money.
Cleanliness
Several customers noted unsanitary conditions in the dining area and service stations, impacting their overall experience.
Delivery Issues
Numerous complaints were made about the quality and accuracy of orders placed for delivery, with many stating that they received significantly less food than expected.
RA
Ryan Avery
1 day ago
1.0
The rice was hard and they rationed the chicken and rice that was already hard
DW
Dakota Wamer
Nov 12, 2025
1.0
Barely got any food after asking for extra then charged me items extra when they are supposed to be free, also got the Barbaracoa and got one small piece of it in my bowl and charged me for it
AH
Ashley Hall
Nov 5, 2025
5.0
Always good service! Friendly atmosphere
CW
Connie Webster
Oct 31, 2025
5.0
The food was great as usual.
The servers were very friendly.
CD
Cole Dorner
Oct 15, 2025
1.0
They skimp on your portions like it’s coming out of their paychecks. Pay $14 for the smallest bowl ever. Not worth it
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Oregon, OH?
Chipotle Mexican Grill in Oregon, OH is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Oregon?
It is located at 2924 Navarre Ave, Lucas, Oregon, OH 43616, United States.
Does Chipotle Mexican Grill in Oregon offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Oregon?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What kind of food does Chipotle Mexican Grill in Oregon specialize in?
They specialize in customizable Mexican-inspired fast-casual meals such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What is Chipotle’s commitment to food quality and sourcing?
Chipotle follows "Food with Integrity" principles, using only 53 real ingredients and sourcing from farms that adhere to humane and sustainable practices without artificial colors, flavors, or preservatives.
What nearby fast food options are available near Chipotle in Oregon?
Nearby fast food options include Taco Bell, McDonald's, Burger King, Wendy's, Sonic Drive-In, and Culver's, offering a variety of Mexican, burger, and American-style fast food.
Are there nearby hotels if I want to stay close to Chipotle Mexican Grill in Oregon?
Yes, there are hotels nearby such as Comfort Inn East, Hampton Inn Toledo/Oregon, and TownePlace Suites by Marriott Toledo Oregon.
What other local dining options exist near Chipotle Mexican Grill in Oregon?
Other local dining options include Big Boy Restaurant, Frisch's Big Boy, Deet's BBQ, Panera Bread, Tropical Smoothie Cafe, and Ralphie's Sports Eatery.
Does the Chipotle Mexican Grill location in Oregon accept credit cards and offer gift cards?
Yes, this Chipotle location accepts credit cards and offers gift cards as part of their services.