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Arby's

3.9
(956 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2647 Navarre Ave, Oregon, OH
43616, United States

Hours

Reviews

3.9
956 reviews
5 stars
421
4 stars
240
3 stars
144
2 stars
52
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some praising friendly staff while others reported rude interactions and slow service.

Food Quality

Food quality was inconsistent, with reports of cold, burnt, or improperly prepared items, alongside some positive mentions of fresh and delicious meals.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the bathrooms, while others noted well-maintained dining areas.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Management Issues

Negative feedback was directed towards management, with reports of unprofessional behavior and poor handling of customer complaints.
  • LT
    Lori Truman
    2 days ago
    4.0
    The beef n cheddar is what I ordered. It didn't have
  • JM
    Jonathan Mikolajczyk's
    Jan 10, 2026
    5.0
    One of the best and most consistent ARBYS I’ve been to.
  • MC
    Marlisa Curley
    Jan 6, 2026
    5.0
    Staff was nice customer service was perfect and food was fresh and delicious
  • SM
    Sarah Millis
    Jan 1, 2026
    1.0
    I love the food its nice and yummy, however it’s messy and I didn’t receive any napkins after I took a huge bite in my car I was driving no time to go back through the drive thru and wait for something ai should have been provided. :(
  • MM
    Myron Muhammad
    Dec 28, 2025
    3.0
    It took forever to receive my chicken sandwich and fries. They were slow and what made matters worse is that the food was clearly not hot and fresh upon receiving. The bathroom was also dirty and someone had stuffed paper in the urinal. It seems that only 2 people may have been working that day, however there were no apologies for the wait.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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