Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 994 N Lexington-Springmill Rd. in Ontario is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers consistently praised the burgers and fries for being delicious and fresh, with many noting the variety of toppings available.
Pricing
Many reviews highlighted the high prices, with several customers feeling that the cost was not justified for fast food.
Service
The staff received positive feedback for being friendly and helpful, although there were some complaints about service speed and order accuracy.
Cleanliness
The restaurant was generally noted to be clean and well-maintained, contributing to a pleasant dining atmosphere.
Saltiness
Several customers expressed concerns about the excessive salt on fries, indicating a need for better control over seasoning.
GK
Gv Ken
Nov 4, 2025
4.0
We usually get consistently good food and service from a friendly staff but tonight was different. The person handing off the finished order was too busy talking football with the pic to acknowledge me, thank me, or put napkins in the bag. Frankly, he was a little rude. We’ve had instances where the bacon was missing from our bacon burger, or cheese was added to our hamburger, but the pic quickly remedied those instances. I hope this isn’t a sign of things to come…
FR
Firey Rose
Oct 4, 2025
5.0
I love five guys this was my first time in ohio there food was amazing
JF
Joshua Farmer
Sep 28, 2025
4.0
It was great, but a bit pricey
JM
Julia moore
Sep 27, 2025
1.0
Didn’t give me a milkshake
SR
Sam Remy
Sep 26, 2025
3.0
First... The food was the best. (My daughters are very picky eaters) And they loved it! Best burger I've heard in some time..... But.... 120 bucks for a family of 5 for basically fast food... Yikes... Work on those prices and you'll have customers daily instead of being In competition with local steak houses for a Friday night dinners!!!!!
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 994 N Lexington-Springmill Rd. accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for Five Guys in Ontario, OH?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does this Five Guys location offer delivery and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/five-guys-mansfield/menu.
Can I pick up my order in-store at Five Guys Ontario?
Yes, Five Guys offers in-store pickup services at this location.
What payment options are accepted at Five Guys in Ontario?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there gluten-free options available at Five Guys?
Yes, while some items like buns and hot dogs contain gluten, sandwiches can be ordered without a bun as a wrap or bowl. However, cross-contamination is possible. Please check their allergen information for details.
What makes Five Guys' food unique or special?
Five Guys uses fresh ground beef (no freezers), double-cooks fries in peanut oil, and offers over 250,000 burger combinations and 1,000+ milkshake options for a customized experience.
What nearby restaurants are close to Five Guys at 994 N Lexington-Springmill Rd.?
Nearby restaurants include Panda Express, Wingstop, Pulp Juice and Smoothie Bar, Cheddar’s Scratch Kitchen, Fazoli's, Applebee's Grill + Bar, and TGI Fridays, offering a variety of cuisines.
Are there nearby hotels where visitors can stay after dining at Five Guys?
Yes, nearby accommodations include Hampton Inn Mansfield Ontario, Hampton by Hilton, Marriott Fairfield Inn, and Fairfield Inn & Suites Mansfield Ontario.
If I'm shopping at Lowe’s Home Improvement, how close is Five Guys for a convenient meal?
Five Guys is located very close to Lowe's Home Improvement, making it easy to grab a quick meal after shopping.