Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.8
503 reviews
5 stars
248
4 stars
106
3 stars
47
2 stars
27
1 star
75
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers praised the cheesesteaks and wings, while others reported issues with incorrect orders and unsatisfactory taste.
Service Issues
Numerous complaints about slow service, incorrect orders, and unprofessional staff behavior, including rudeness and lack of responsiveness.
Cleanliness
Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions and poor maintenance.
Pricing Concerns
Many customers found the prices to be high relative to the quality and portion sizes of the food.
Positive Experiences
Despite the negative feedback, several customers highlighted excellent service and enjoyable food experiences, indicating potential for improvement.
- BDBelly DancingOct 30, 20255.0I’m a regular here the food is always delicious, employees as always sweet and respectful. Usually I’m greates as soon as I walk in if they are busy only a 5-10 minute wait if that. Super clean highly recommended great service ☺️
- OGOzzy GraberOct 28, 20252.0Every time I go here at least one sandwich is wrong. Today I spent $30 in the drive thru and when I got home every sandwich was wrong. When I checked the receipt I saw that it wasn't even put in right. And I was really looking forward to my sandwich, that I cant eat now.
- WLWilliam LawsonOct 26, 20251.0Waited 30 mins in the drive through to get the wrong meal. My kids started eating the cheese fries and realized it was the wrong meal. They took the meal from me and gave it to the people behind me and the people behind me gave them my food back to give to me
- KBKevin BaileyOct 19, 20255.0On my last visit to Charley's I ordered a cheesesteak with everything and it was perfect!
- RMRobert MillerOct 15, 20251.0Absolute trash service and trash food, it's as if they dont have management. I ordered a dry rub wing and it came sitting in about 2 inches of yellow oil. The while box was soaked and dripping in it.... its a dry rub.....and then they wont answer the phone or rectify the issue. Couldn't be more displeased with the entire experience. Can't wait for this place to close down for good.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks on West 4th St.?
Charleys Cheesesteaks is open daily from 10:00 AM to midnight for in-store service and pickup.
Is Charleys Cheesesteaks open for delivery or drive-through orders?
No, Charleys Cheesesteaks does not offer delivery or drive-through service; they only provide in-store and pickup options.
Can I place a pickup order at Charleys Cheesesteaks? If so, when can I pick it up?
Yes, pickup orders are available every day from 10:00 AM until midnight.
Does Charleys Cheesesteaks accept major credit cards for payment?
Yes, they accept American Express, Discover, MasterCard, and Visa.
Where is Charleys Cheesesteaks located?
It is located at 2120 W 4th Street, Ontario, OH 44906, USA.
Are there any nearby sandwich shops to Charleys Cheesesteaks?
Yes, nearby sandwich shops include Charleys Philly Steaks and Charleys Cheesesteaks and Wings, both close by for similar dining options.
What other dining options are near Charleys Cheesesteaks on West 4th St.?
Nearby dining options include Chipotle Mexican Grill for Tex-Mex cuisine, Bob Evans for American-style meals, and Denny's diner for classic breakfast and diner fare.
Which nearby places can I visit for shopping after dining at Charleys Cheesesteaks?
You can visit Bath & Body Works for beauty products, Payless ShoeSource for footwear, and Mattress Warehouse for home goods, all conveniently close by.
How might customers use nearby places like Speedway while visiting Charleys Cheesesteaks?
Customers can fuel up or grab convenience items at Speedway before or after enjoying their meal at Charleys Cheesesteaks, as it is located nearby.
Where can I find more information or contact Charleys Cheesesteaks?
You can visit their website at https://order.charleys.com/menu/west-4th-st/ or call them at +1 419-775-4588. They also have a Facebook page at https://www.facebook.com/103715318160027.