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Charleys Cheesesteaks

4.0
(801 reviews)

Business Details

2120 W 4th street, Ontario, OH
44906, United States
(419) 775-4588
https://order.charleys.com/menu/west-4th-st/

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
2120 W 4th street, Ontario, OH
44906, United States

Hours

Reviews

4.0
801 reviews
5 stars
457
4 stars
135
3 stars
57
2 stars
40
1 star
112

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers praised the taste while others reported issues with dryness and incorrect orders.

Service Issues

Numerous complaints about long wait times, incorrect orders, and poor customer service experiences.

Cleanliness

Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions.

Pricing

Many customers found the food to be overpriced for the portion sizes and quality.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attentiveness.
  • KS
    Kameron Slone
    Feb 27, 2026
    1.0
    Waited 14 minutes for one item!
  • DM
    Damien Melton
    Jan 22, 2026
    4.0
    The chicken wings were fried too hard, they started to dry out.
  • HA
    Holly Aguilar
    Jan 14, 2026
    5.0
    Absolutely We will be going again.. Food was so delicious
  • CB
    Cindy B
    Jan 9, 2026
    1.0
    Reordered 6 pc ckn wings and only got 5. Also, fries were very few. More like a kids meal. Food is decent but overpriced for amount.
  • KW
    Kat Wood
    Jan 1, 2026
    4.0
    It's a good fast cheesesteak does made fresh when you order it, but they can be a little bit expensive. They do offer other things such as chicken Phillies and wings

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular business hours for Charleys Cheesesteaks on West 4th St.?

Charleys Cheesesteaks is open daily from 10:00 AM to midnight for in-store service and pickup.

Is Charleys Cheesesteaks open for delivery or drive-through orders?

No, Charleys Cheesesteaks does not offer delivery or drive-through service; they only provide in-store and pickup options.

Brand Certified Facts from Charleys Cheesesteaks

This information is certified by Charleys Cheesesteaks and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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