Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during evening shifts.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
Food was often served cold or not fresh, with complaints about inconsistent quality across visits.
Cleanliness
The dining area and bathrooms were noted as needing attention, with reports of unsanitary conditions.
Long Wait Times
Customers frequently experienced long wait times in the drive-thru and for food preparation.
DS
David Smith
4 days ago
2.0
Extremely dirty facility, bathroom was disgusting. Grille down so no burgers available
BR
beatrice rissi
Dec 30, 2025
3.0
I love Wendy's. They need to bring back the Sweet and Sour sauce. The dining room was too cold. I understand it's fast food, vut accuracy is important as well. And please quit taking away the vanilla frosty for goofy flavors in it's place.
JM
John Mullins
Nov 21, 2025
1.0
Went last night. My total was $8.38. I handed the cashier $20. He gave me back $11. I asked where the rest of my change was. He became irritated right away and handed me .11. I told him this was not correct, and he said he would get the manager. The manager was more irritated, and said, "that's why he gave you an extra dollar." I told her I didn't get anything extra. She then went back got $1 and then threw it into my car and slammed the window shut. I will not be paying anymore than I already do. Cashiers at this location do not have basic counting skills. Ik it's not a lot of money, but it belongs to me. I was nice the whole time while they were especially rude to me for asking for my change.
MM
Melissa
Nov 20, 2025
1.0
Yall suck at checking if someone has the right doordash information to get the food that has been ordered especially when someone is doing a doordash pick up.. yall need to make sure whoever is picking up a doordash order has the order confirmation from door dash. It ain't that hard to look to prevent orders being stolen
MB
Mike Berry
Nov 13, 2025
1.0
“Nuggets and fries only” for the 5th time in a row 2-3 hrs before they close with 4 people in there might as well just close at 10pm
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the Wendy's Alum Creek Drive location's hours of operation?
Wendy's at 5091 Alum Creek Drive is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, there is a drive-thru available at this Wendy's with hours from 6:00 AM to 1:00 AM every day.
Can I place an order online or via a mobile app for Wendy's at Alum Creek Drive?
Yes, you can order through Wendy's official app or the website at https://order.wendys.com for pickup, drive-thru, or delivery where available.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods are accepted at Wendy's Alum Creek Drive?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback or contact Wendy's at this location?
You can reach customer care via the Contact page on Wendy's website, call (614) 497-1442, or use the Wendy’s Customer Satisfaction Survey online.
Is delivery available at this Wendy's location?
Delivery is available where offered; check availability by entering your address on the Wendy’s app or order website.
What nearby fast food options are available around Wendy's Alum Creek Drive?
Nearby fast food options include Chipotle Mexican Grill, McDonald's, multiple Taco Bell locations, and Arby's, offering a variety of cuisines for visitors to choose from.
Are there nearby hotels for visitors to stay near Wendy's Alum Creek Drive?
Yes, nearby hotels include Comfort Inn Columbus South, Holiday Inn Express Columbus South - Obetz, Quality Inn and Suites South Obetz, and Quality Inn & Suites South/Obetz, ideal for visitors planning to dine at Wendy's.
How can nearby gas stations support customers visiting Wendy's Alum Creek Drive?
Customers can conveniently fuel up at nearby gas stations such as bp and Duchess, located close to Wendy's, making it easy to combine fueling and dining stops.