Wendy's

3.6
1400 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5091 Alum Creek Drive, Obetz, OH
43207, United States

Hours

Reviews

3.6
1,400 reviews
5 stars
514
4 stars
357
3 stars
221
2 stars
73
1 star
235

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during evening shifts.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Food Quality

Food was often served cold or not fresh, with complaints about inconsistent quality across visits.

Cleanliness

The dining area and bathrooms were noted as needing attention, with reports of unsanitary conditions.

Long Wait Times

Customers frequently experienced long wait times in the drive-thru and for food preparation.
  • DS
    David Smith
    4 days ago
    2.0
    Extremely dirty facility, bathroom was disgusting. Grille down so no burgers available
  • BR
    beatrice rissi
    Dec 30, 2025
    3.0
    I love Wendy's. They need to bring back the Sweet and Sour sauce. The dining room was too cold. I understand it's fast food, vut accuracy is important as well. And please quit taking away the vanilla frosty for goofy flavors in it's place.
  • JM
    John Mullins
    Nov 21, 2025
    1.0
    Went last night. My total was $8.38. I handed the cashier $20. He gave me back $11. I asked where the rest of my change was. He became irritated right away and handed me .11. I told him this was not correct, and he said he would get the manager. The manager was more irritated, and said, "that's why he gave you an extra dollar." I told her I didn't get anything extra. She then went back got $1 and then threw it into my car and slammed the window shut. I will not be paying anymore than I already do. Cashiers at this location do not have basic counting skills. Ik it's not a lot of money, but it belongs to me. I was nice the whole time while they were especially rude to me for asking for my change.
  • MM
    Melissa
    Nov 20, 2025
    1.0
    Yall suck at checking if someone has the right doordash information to get the food that has been ordered especially when someone is doing a doordash pick up.. yall need to make sure whoever is picking up a doordash order has the order confirmation from door dash. It ain't that hard to look to prevent orders being stolen
  • MB
    Mike Berry
    Nov 13, 2025
    1.0
    “Nuggets and fries only” for the 5th time in a row 2-3 hrs before they close with 4 people in there might as well just close at 10pm

Frequently Asked Questions About Wendy's

Is Alum Creek Dr Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the Wendy's Alum Creek Drive location's hours of operation?

Wendy's at 5091 Alum Creek Drive is open daily from 6:00 AM to 1:00 AM.