Wendy's

3.6
1393 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5091 Alum Creek Drive, Obetz, OH
43207, United States

Hours

Reviews

3.6
1,393 reviews
5 stars
513
4 stars
355
3 stars
220
2 stars
72
1 star
233

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly during busy hours.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Freshness

Customers expressed dissatisfaction with food being served cold or not fresh, with some items being unavailable.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and bathrooms.

Wait Times

Long wait times were a common complaint, especially during peak hours, with some customers waiting over 30 minutes.
  • MB
    Mike Berry
    Nov 13, 2025
    1.0
    “Nuggets and fries only” for the 5th time in a row 2-3 hrs before they close with 4 people in there might as well just close at 10pm
  • AB
    Amy burris
    Nov 2, 2025
    1.0
    This is the worst Wendy's I have ever been too there staff are rude and careless at night there always out of everything and now there saying you can't do multiple orders through the drive though this Wendy's really needs corporate involved it's so bad I will never return to this Wendy's again there food is always cold staff is horrible.
  • FT
    faye trott
    Oct 17, 2025
    2.0
    There's a big water puddle in the floor with no one trying to clean it up
  • KR
    Kayla Richmond
    Oct 3, 2025
    5.0
    Food was fresh
  • SS
    Sans Sin
    Oct 1, 2025
    1.0
    I like how this location is always the worst, never get an order right, always have everyone pull up to reduce their drive thru times and always have some bs excuse at night for why they cant serve anyone or dont have most of the items available. Gave up ever coming here, ill go get gas station food before wasting my time coming here

Frequently Asked Questions About Wendy's

Is Alum Creek Dr Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.