McDonald's

Reviews

• BC

  Brandon Capelo

  3 days ago
  5.0
  I had a LOT of free deals to redeem and was able to have them help me redeem like 20 or so per day for a few days. They were very patient and understanding. I sincerely appreciate the help and the overall niceness I received during what probably seemed like a hectic time.
• CS

  Christala Smith

  4 days ago
  1.0
  Placed a mobile order at 9:21pm I was only 5 minutes away arrived store was dark. Employee sitting down inside on his phone. Woman on speaker says they are closed. Then why did it accept my order? So I wasted gas to get there. No compensation for inconvenience. Then i asked how to cancel my order she said on the speaker just hit cancel in the app? Where? SMH. I received email at midnight my order was cancelled. If you’re going to close. Shut down the mobile app!
• RK

  Ryan kidd

  6 days ago
  1.0
  Started at Rome Hilliard Rd “system down be like 15 minutes” don’t know why they leave the lights on when they are closed but hey it’s how they roll. So I figured I’d hit the store on Alum Creek heading into the industrial park and I sit while I guess they get the system up and running there. Two drive thru lines just sitting for like 10 minutes without a word then they start taking orders from only one side car after car after car I had to get out and remind them that they have two lanes. Took a minute but they caught on. Finally order close to 20 minutes after arriving (second car in line at the wrong speaker I guess) I order my usual Late with an extra shot wait in line to pay just to be told the all to familiar “I’m so sorry our machine is being cleaned” wow I am totally commited to never giving a 24 hour McDonald’s another dime of mine I’ll stick with the good folks at Main Street Hilliard YMMV but they will get you sooner or later
• TC

  The Resort Soap and Candle Company

  Nov 11, 2025
  1.0
  My husband picked up breakfast on his way home from work. He got me a bacon egg and cheese bagel.the bottom of the bagel was rock hard. The cheese was hard, the bacon barely cooked, and the egg looked like it had been sitting for a long time. We live 3 minutes from this location and nothing in our order was even warm to the touch. Something needs to be done about this location
• SA

  Shae Arrowman

  Oct 30, 2025
  1.0
  I stopped by this McDonald’s around 4:00 AM and went through the drive-thru. The employee told me their system was updating and that it would be about 10 minutes, and asked me to wait in the parking lot instead of the line. I waited the full 10 minutes, then went back through the drive-thru — only to be told it would be another 10 minutes. At that point, I was pretty frustrated. I understand systems need to update, but I didn’t expect something like that to take over 20 minutes or more. It would’ve been helpful if they had clearer communication or posted hours for when updates happen, so customers know what to expect. Overall, a disappointing experience, especially that early in the morning when you just want a quick bite.

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