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Brand Certified

Arby's

3.8
(1172 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4920 Old Rathmell Ct, Obetz, OH
43207, United States

Hours

Reviews

3.8
1,172 reviews
5 stars
476
4 stars
300
3 stars
184
2 stars
71
1 star
141
  • LF
    Lola Frazier
    6 days ago
    1.0
    My sister is autistic and was trying to say what she wanted to order through the drive-through line. The lady through the Drive-through was extremely rude, super unprofessional and impatient not only that she kept interrupting my sister not letting her get her words out saying she had a question. Excuse me she is supposed to be doing her job and we are the customers I will never gonna come to this location again I’m absolutely disgusted. All because of this attitude, I forgot about my beef and cheddar and went across the street to Wendy’s as I should have to begin with.
  • MP
    Matt Pielech
    Feb 26, 2026
    1.0
    Cook was constantly grabbing his pants while grabbing food. No au jus for 3rd time, no ice again. Nasty and constantly long wait times. Settled for a 25 minute Reuben with nasty fingers that built it. In the trash it went. Ate the fries and drank warm soda. If you're staying at Holiday inn next door, look elsewhere.
  • MM
    Me Me
    Feb 25, 2026
    5.0
    My Sister asked if I could pick up an order she had just placed. When I arrived, it was five minutes before closing. When I say everything was made fresh and the three gentlemen that was working did a beautiful job, customer service was over 100%. My Sister and Brother enjoyed their freshly made food. Thank you, for it is an amazing feeling to get your food freshly made, made correctly and stellar customer service. 🙏🏾🙏🏾👏🏾👏🏾
  • DS
    Dee Skirvin
    Feb 15, 2026
    4.0
    If you do an online order, don't let them tell you they can't print your receipt, because they can. They just don't to be bothered with it. The food is almost always hot with the exception of the fries. Try the $7 box, you get a sammie, small fries, 2 mozzarella sticks, a peach cobbler roll and a small drink. Very filling, more than enough. 2/13/26
  • JM
    Jim McMahon
    Feb 12, 2026
    1.0
    Drive thru missed sandwiches. Within my five sandwich order, we ordered both a Regular Roast Beef and a Beef & Cheddar. They made a Regular Roast beef on an onion bun, so ended getting shorted a Beef & Cheddar. Also did not receive the berry sauce with the jalapeño poppers. Should’ve got the message from the cold glare received from the drive-thru attendant. No kindness, manners, or pleasantries, bare minimum interaction, curt and borderline rude. Food quality received was good, and seemed fresh, but the service “chip on the shoulder” attitude is just awful. Won’t be returning or recommending anytime soon as this was my recommendation for the office lunch. Recommendation officially withdrawn. And… Don’t bother calling to report any issues, they will not ever pick up so there’s clearly no interest to “make it right.”

Brand Certified Facts from Arby's

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Certified March 08, 2026Yext Knowledge Graph
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