Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.8
1,164 reviews
5 stars
475
4 stars
297
3 stars
183
2 stars
71
1 star
138
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times and poor service, with instances of staff being rude or unhelpful.
Food Quality
There were numerous complaints about incorrect orders, cold food, and food not being prepared properly, including raw items.
Staff Friendliness
While some reviews praised friendly staff, others noted a lack of politeness and engagement from employees.
Cleanliness
Some customers mentioned cleanliness issues, including greasy floors and unsanitary conditions.
Inconsistent Experience
Overall experiences varied widely, with some customers enjoying their meals and service while others expressed strong dissatisfaction.
- TCT ClineDec 7, 20251.0Came in on Sunday night (12/7/25) between 8-9pm. I walked in & the restaurant was empty. A black woman ignored me & went in the back. A black guy walked past me & helped someone at the window. Then when he was done, he walked into the back. There was some guy with a mustache standing behind the kitchen area. After standing at the counter & ready to order for about10 minutes, I asked, " Does anyone work here"? Then they yelled they were short staffed. I get your short staffed, but why ignore the customer trying to order at the counter. It's not like they had any cars in the drive thru. I just ended up leaving. I've never been to this location & I definitely won't be back unless they get rid of these people. They have no buisness running a restaurant. They don't care, and it shows
- FJFelicia JohnsonDec 6, 20251.0I visit Arby's today for lunch order was not good beefncheddar has a slice of cheese on it,soda needed to be change sandwiches were cold 23.00 down the drain smh
- CLCindy LeaNov 24, 20251.0Waited over 10 minits to to have order taken i noticed food for pick up was laying in bags opened and we're in the fry heater then noticed the pie or turnover wide opened nothing to protect the product. Then came time to order and the young man behind the counter wouldn't talk to us we had to repeat our self to make sure he had it with a rude node. Eating wasn't fun and I found the place to be a place I would never visit again. Pretty sad that Good Old Obetz can't have a good fast food place to eat at even the old dairy queen is now as bad. Growing up around there to come home to this sad !
- LYLisa YoungNov 4, 20251.0This was the worst experience I've ever had. I got the wrong food twice. 1st it got someone else's food and the 2nd time they gave me a burger when I ordered a turkey sandwich. I'm very disappointed and honestly don't think I'll ever go back. They don't listen to what you are saying either.
- TMTJ MAHANNov 1, 20254.0Its an Arby's, service can be slow, but last few visits they didn't skimp on the meat likenothwr locations and fries were hot and fresh.