Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported extremely slow service, with many waiting 20-40 minutes for their orders.
Staff Attitude
Numerous reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration.
Cleanliness
The dining area and restrooms were often described as dirty and poorly maintained.
Food Quality
Several reviews noted that the food was often cold, stale, or not prepared correctly.
CG
Cheyenne Graves
Nov 14, 2025
1.0
I've been in the drive thru for 30 minutes at 10:05 pm and I'm trapped here because it's a door dash order I'm here for. Hope they work out whatever is wrong tonight this is ridiculous
JV
Jacob Viers
Nov 9, 2025
1.0
Slow service food was cold, bathroom was dirty(gloves and towels on the ground).
Why is it 50 outside and inside its 40???
KH
Kimberly Hennessey
Nov 6, 2025
1.0
The only thing this location is consistent in serving is sadness and disappointment!!!
The employees habitually seem angry, rude, and high. The food is always cold and sloppy.
After 10 minutes in line I tried to go inside to get my food but they refused to serve me bc I said drive through in the app, I waited another 10 minutes without ever moving and finally had to cancel the order bc I was now late.
How are they even still open at this point?
EE
Emme
Oct 25, 2025
2.0
It took 10 minutes for our food to come the staff has a bad attitude.
KM
Kelsey Meadows
Oct 11, 2025
5.0
We have a huge group of people with disabilities. We travel a lot and this has been the best experience we’ve ever had. The staff was so accommodating and we felt so welcome! The manager was incredibly sweet and helpful. We will be coming back again!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Oberlin, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Oberlin, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (440) 935-6790.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 636 - Oberlin Wendy’s serve breakfast?
Yes, this Wendy’s location in Oberlin, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-thru at Wendy's in Oberlin, OH?
The drive-thru is open every day from 7:00 AM to 12:00 AM.
Is this Wendy's location currently open and serving customers?
Yes, this Wendy's location in Oberlin, OH is open and committed to serving quality food every day.
Does Wendy's Oberlin offer breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I order food online from this Wendy's location?
You can order online via their website at https://order.wendys.com or through the Wendy's mobile app.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition details can be found on their menu website at https://menu.wendys.com/ and on the mobile app.
Does Wendy's Oberlin have a drive-thru and dine-in options?
Yes, this location has both a drive-thru and dine-in service available.
Are there any nearby gas stations to Wendy's Oberlin?
Yes, Murphy USA, Loaf N Jug, Marathon, and Certified Oil gas stations are nearby, which can be convenient for customers fueling up before or after visiting Wendy's.
What nearby stores could I visit after dining at Wendy's Oberlin?
Nearby stores include Shoe Dept., Dollar Tree, Goodwill, and Redbox, allowing you to combine shopping and dining efficiently.
Are there any nearby family or child-friendly places near Wendy's Oberlin?
Yes, The Child Garden Oberlin daycare and Henry’s Barn park are nearby, making this location convenient for families with children.