Wendy's

2.8
1045 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
46048 Us-20, Oberlin, OH
44074, United States

Hours

Reviews

2.8
1,045 reviews
5 stars
269
4 stars
170
3 stars
110
2 stars
92
1 star
404

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Food Quality

Numerous reviews mentioned cold, stale, or improperly prepared food, leading to dissatisfaction with the meals.

Cleanliness

The dining area and restrooms were often described as dirty and poorly maintained, contributing to a negative overall experience.

Staffing Issues

Many customers noted that the location was frequently understaffed, leading to slow service and operational problems.
  • BH
    Brianna Homenko
    4 days ago
    1.0
    Wouldn’t even let me order sat there for 10 minutes. Didn’t say anything said hello twice didn’t even get a chance to probably try the terrible food
  • BO
    Brandon Owens
    Jan 4, 2026
    1.0
    Terrible Service as well as the smell of a petting zoo in their establishment is completely unprofessional.
  • SO
    sarah oney
    Dec 24, 2025
    1.0
    Unfortunately there were only 2 people working. They were packed inside and in the drive through so we left. Kudos to the 2 who showed up to work
  • ZS
    Zoe Schroth
    Dec 19, 2025
    1.0
    Worst service I’ve ever had and I’ve gone multiple times because it’s close, they didn’t have enough lemonade for me so they told the worker to just fill the cup with extra ice and every time I go somethings wrong or missing only when the manager is on shift
  • CM
    Carlos Myers
    Dec 2, 2025
    1.0
    Bad service and food at this location, go anywhere else save your money. I went through the drive through. I didn't have a long wait (I was the only person in the drive through) but the workers seemed angry that I was there, they acted very curt. When I did eat my food a few minutes later the fires were cold, my sandwich had no sauce and tasted bad at this location, at least the frosty was good. I would truly just stay away the food always tastes off and the workers are always rude.

Frequently Asked Questions About Wendy's

Is 636 - Oberlin Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for the drive-thru at Wendy's in Oberlin, OH?

The drive-thru is open every day from 7:00 AM to 12:00 AM.