Wendy's

2.8
1035 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
46048 Us-20, Oberlin, OH
44074, United States

Hours

Reviews

2.8
1,035 reviews
5 stars
266
4 stars
169
3 stars
110
2 stars
91
1 star
399

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported extremely slow service, with many waiting 20-40 minutes for their orders.

Staff Attitude

Numerous reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration.

Cleanliness

The dining area and restrooms were often described as dirty and poorly maintained.

Food Quality

Several reviews noted that the food was often cold, stale, or not prepared correctly.
  • CG
    Cheyenne Graves
    Nov 14, 2025
    1.0
    I've been in the drive thru for 30 minutes at 10:05 pm and I'm trapped here because it's a door dash order I'm here for. Hope they work out whatever is wrong tonight this is ridiculous
  • JV
    Jacob Viers
    Nov 9, 2025
    1.0
    Slow service food was cold, bathroom was dirty(gloves and towels on the ground). Why is it 50 outside and inside its 40???
  • KH
    Kimberly Hennessey
    Nov 6, 2025
    1.0
    The only thing this location is consistent in serving is sadness and disappointment!!! The employees habitually seem angry, rude, and high. The food is always cold and sloppy. After 10 minutes in line I tried to go inside to get my food but they refused to serve me bc I said drive through in the app, I waited another 10 minutes without ever moving and finally had to cancel the order bc I was now late. How are they even still open at this point?
  • EE
    Emme
    Oct 25, 2025
    2.0
    It took 10 minutes for our food to come the staff has a bad attitude.
  • KM
    Kelsey Meadows
    Oct 11, 2025
    5.0
    We have a huge group of people with disabilities. We travel a lot and this has been the best experience we’ve ever had. The staff was so accommodating and we felt so welcome! The manager was incredibly sweet and helpful. We will be coming back again!

Frequently Asked Questions About Wendy's

Is 636 - Oberlin Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.