Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,064 reviews
5 stars
329
4 stars
228
3 stars
190
2 stars
117
1 star
200
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and disengaged staff, with many customers feeling treated as an inconvenience.
Food Quality
Several customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory freshness.
Service Speed
Many customers experienced long wait times in both the drive-thru and for mobile orders, often exceeding 10-20 minutes.
Cleanliness
Some reviews mentioned unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the dining area.
Management Issues
Customers noted poor management practices, including staff attitudes and failure to address customer complaints effectively.
- MWMister WilliamsOct 13, 20251.0The employees had entitled attitude. However it took them 5 minutes to make the potato wedges even though I was the only one in the Drive-Thru line when I finally got my food the breakfast sandwich was greasy On the Bun it was smashed it was absolutely disgusting. I had to wait almost 7 to 8 minutes for something I wouldn't give my dog
- ABAsilee M. BarnesOct 11, 20252.0And the person that took my order was so nasty.
- MWMorgan WickhamOct 8, 20251.0Placed a mobile order. Staff are always rude, never says "Welcome to Wendys" or "Thankyou". They always act like the customer is an inconvenience. No matter how small or big the order is, no matter the time of day, always have to pull up and wait about 10 min. That's after waiting 10-15 in line as well. Wendys experience has gone downhill over the years and continues today. 4 different Wendys in the area, and they are all the same.
- LLLeonte LawlerSep 9, 20254.0I stopped for lunch. The bathroom smelled like a sewer but the service and food were great.
- AHAmy HotchkissSep 6, 20255.0This Wendy's has the BEST employees, every other Wendy's i have went to acted put out. But Not this one!! Always Nice!!! Thank you!
Frequently Asked Questions About Wendy's
Is 665 Oakwood Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Oakwood Village, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Oakwood Village, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (440) 232-9009.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 665 Oakwood Wendy’s serve breakfast?
Yes, this Wendy’s location in Oakwood Village, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at this Wendy's location?
The drive-through is open daily from 6:30 AM to midnight (00:00).
Is this Wendy's location currently open?
Yes, this Wendy's is open and committed to serving quality food every day via dine-in, drive-thru, and delivery where available.
Does this Wendy's serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides through the app or website for this location.
What payment options are accepted at this Wendy's?
Payments accepted include American Express, cash, Discover, MasterCard, and Visa.
Can I order food online or via an app from this Wendy's?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the Apple App Store.
Does this Wendy's offer delivery and takeout services?
Yes, this location offers delivery, takeout, dine-in, and drive-through services.
How can I contact this Wendy's for questions or feedback?
You can call (440) 232-9009, visit the Wendy's Contact page online, use their Live Chat, or call 888-624-8140 to reach Customer Care.
Are there any nearby gas stations where I can refuel before or after visiting Wendy's?
Yes, the Sunoco Gas Station and Broadway Sunoco convenience stores are nearby, making it easy to fill up your tank when stopping by Wendy's.
What nearby dining options are close to Wendy's if I want to explore other food choices?
Nearby dining options include Subway, Double Dragon Chinese Restaurant, and friendship foods convenience store, offering a variety of cuisines close to Wendy's.
Are there shopping or leisure spots near this Wendy's location that I might want to visit?
Yes, nearby are several shopping and leisure spots like Levin Furniture and Mattress showcase, Hawthorne Valley shopping center, and Elegant Spa for relaxation.