Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,068 reviews
5 stars
329
4 stars
229
3 stars
190
2 stars
118
1 star
202
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling treated as an inconvenience.
Food Quality
Several customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Management Issues
Many reviews pointed to poor management and lack of training for staff, leading to a negative overall experience.
Service Speed
Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.
Cleanliness
Some reviews noted cleanliness issues, particularly in restrooms and the overall appearance of the location.
- EDella davisDec 14, 20251.0Rude customer service. Don’t know how to read the screen and bag everything that was ordered the first time. Listing to explicit music so loud in the car my baby woke up in the backseat. Hire people that have actual customer service
- BRBroken RothkoDec 10, 20251.0My wife purchase chicken fingers, they gave her her order and one little packet of sauce, in the middle of a meal she ran out so I went to get her another they told me then that from now on they will be charging 50 cents for a simple sauce. I would just like you guys to know that 50 cents was the last single time I will ever buy a Wendy's product ever again, I hope it was worth it
- DDDavid Johnson (Dpmgonewild)Nov 28, 20252.0Honestly this locations has severely went downhill. Needs serious management upgrades, and a huge amount of work on staff and training.
- MWMister WilliamsOct 13, 20251.0The employees had entitled attitude. However it took them 5 minutes to make the potato wedges even though I was the only one in the Drive-Thru line when I finally got my food the breakfast sandwich was greasy On the Bun it was smashed it was absolutely disgusting. I had to wait almost 7 to 8 minutes for something I wouldn't give my dog
- MWMorgan WickhamOct 8, 20251.0Placed a mobile order. Staff are always rude, never says "Welcome to Wendys" or "Thankyou". They always act like the customer is an inconvenience. No matter how small or big the order is, no matter the time of day, always have to pull up and wait about 10 min. That's after waiting 10-15 in line as well. Wendys experience has gone downhill over the years and continues today. 4 different Wendys in the area, and they are all the same.
Frequently Asked Questions About Wendy's
Is 665 Oakwood Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at this Wendy's location?
The drive-through is open daily from 6:30 AM to midnight (00:00).
Is this Wendy's location currently open?
Yes, this Wendy's is open and committed to serving quality food every day via dine-in, drive-thru, and delivery where available.
Does this Wendy's serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides through the app or website for this location.
What payment options are accepted at this Wendy's?
Payments accepted include American Express, cash, Discover, MasterCard, and Visa.
Can I order food online or via an app from this Wendy's?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the Apple App Store.
Does this Wendy's offer delivery and takeout services?
Yes, this location offers delivery, takeout, dine-in, and drive-through services.
How can I contact this Wendy's for questions or feedback?
You can call (440) 232-9009, visit the Wendy's Contact page online, use their Live Chat, or call 888-624-8140 to reach Customer Care.
Are there any nearby gas stations where I can refuel before or after visiting Wendy's?
Yes, the Sunoco Gas Station and Broadway Sunoco convenience stores are nearby, making it easy to fill up your tank when stopping by Wendy's.
What nearby dining options are close to Wendy's if I want to explore other food choices?
Nearby dining options include Subway, Double Dragon Chinese Restaurant, and friendship foods convenience store, offering a variety of cuisines close to Wendy's.
Are there shopping or leisure spots near this Wendy's location that I might want to visit?
Yes, nearby are several shopping and leisure spots like Levin Furniture and Mattress showcase, Hawthorne Valley shopping center, and Elegant Spa for relaxation.