Dunkin'

3.6
291 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oakwood Village, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
23659 Broadway Ave, Oakwood Village, OH
44146, United States

Hours

Reviews

3.6
291 reviews
5 stars
138
4 stars
45
3 stars
30
2 stars
15
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and incorrect orders, leading to frustration.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, with customers frequently receiving incorrect items.

Speed of Service

Customers consistently noted long wait times, both in the drive-thru and inside the store, impacting their overall experience.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty bathrooms and unkempt store conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and excellent service.
  • NL
    Nate Lucchese
    Dec 26, 2025
    1.0
    I ordered a coffee this Evening at the drive-through window paid $2.40 for it drove away and a mile down the road took a sip and realized that it was so weak. There was no taste at all and it looked like tea. On my way to work don’t have time to return it so tried to call and ask for the manager and was put on hold and no one ever picked up. It would be really great if someone would get back to me and credit me for the coffee I just paid for.
  • GB
    gildroy boothe
    Dec 15, 2025
    1.0
    Ord.\nEr , a large coffee and got a half a cup of coffee unbelievable
  • JD
    Jacob Duncan
    Dec 8, 2025
    1.0
    Rude as hell. Whoever the guy attending the drive thru is should just get a new job lol. If you're that unhappy just quit.
  • YN
    Ykciv Nedlob
    Oct 24, 2025
    1.0
    I have tried the $6.00 breakfast meal twice. They messed it up the 2nd time. Sooooo won't be going there again. Back to Mickey D's.
  • RA
    Ryane Avant
    Sep 22, 2025
    1.0
    Horrible place they never have workers I stood in line for 10 minutes while the drive thru got serviced and the one worker who is there screamed don’t take anymore orders as the lobby continues to fill up UNEXCEPTABLE

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Oakwood Village, OH?

Dunkin' in Oakwood Village operates daily from 5:00 AM to 7:00 PM.

Does Dunkin' in Oakwood Village offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.