Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
428 reviews
5 stars
144
4 stars
84
3 stars
101
2 stars
41
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or dismissive behavior from staff, particularly during evening hours, leading to dissatisfaction.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications, causing frustration among customers.
Food Quality
While some customers praised the freshness and taste of the food, others complained about cold, old, or poorly prepared items.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.
Service Speed
Customers experienced slow service, especially during busy times, with some reporting long waits in the drive-thru.
- JWJames WellmanNov 6, 20251.0Went through drive thru....for the second time had to deal with coming in or backing up to get food...always happens in the evenings not in the morning ever...people are rude and dismissive in the evening ...rather would have someone shut the door than the rudeness
- MJMarilyn JohnsonSep 20, 20251.0I was dissatisfied with the customer service at this location. We are roadtripping. I am diabetic and it was lunchtime. There were approximately 6-10 working. I was told cash only , card readers not working, computers not working. I ordered a big Mac value meal and a plain cheeseburger. Yet I saw three people place large orders and receive their food before me. I was not given a receipt and when i expressed concern she said they needed it to make my order because screens were not populating in the back. Although i could see the screen showing order numbers.Oh and those three people I mentioned earlier were addressed by first name. I assume I was so rudely treated because I was a stranger. The food was excellent! It was obvious computers were not down, internet was down. The people who were filling orders kept bringing partial orders to the front instead of doing full.orders. I was asked three times what I was waiting on. I did not even know my order number for reference If I ever travel through this town again I will NOT go to this McDonalds simply because of the customer service and disorganization for handling a problem.
- CDCarl DettyJul 31, 20253.0Two cheeseburger meal total of two pickles.
- ICI cryJun 28, 20241.0I would recommend whoever goes here to eat, not to eat here, they hardly ever clean the grills, they hardly change the grill's teflon's, they hardly clean the deep friers, the floors are gross, some of the people that work there are alright, but management lacks communication, they're unfair, not to mention the cockroaches that like to roam, y'all should have already known that, though. You're going to a cheap location in the middle of Oak Hill.
Frequently Asked Questions About McDonald's
What are McDonald's opening hours in Oak Hill, OH?
McDonald's in Oak Hill is open daily from 4:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Oak Hill?
Delivery is available every day from 5:30 AM to 10:00 PM.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, there is a drive-thru open daily from 4:00 AM to 11:00 PM.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment options can I use at McDonald's in Oak Hill?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order McDonald's food online for pickup or delivery?
You can order online via McDonald's delivery site or use the McDonald's app available on both Apple App Store and Google Play Store.
What services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby gas stations can I visit near McDonald's at 197 N Jackson St?
Nearby gas stations include Clark's Pump-N-Shop, Sunoco, Williams Fuel Stop, Certified Oil, and Turkey Hill. These locations are convenient if you need fuel or quick snacks when visiting McDonald's.
Are there other fast food restaurants near this McDonald's location?
Yes, nearby fast food options include KFC, Star Flaming, and Subway, which you might consider for different dining experiences around Oak Hill.
What local amenities are nearby that customers might enjoy before or after visiting McDonald's?
Local amenities include Margaret Ann Pool & Park for leisure and outdoor activities, Oak Hill City Building for civic services, and Family Dollar for discount shopping.