Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
429 reviews
5 stars
144
4 stars
84
3 stars
103
2 stars
41
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or dismissive service, particularly during evening hours, leading to dissatisfaction.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with customers advised to check their bags before leaving.
Food Quality
Mixed reviews on food quality; while some praised fresh and hot meals, others reported cold or poorly prepared food.
Cleanliness
Concerns raised about the cleanliness of the establishment, including dirty restrooms and unsanitary food handling practices.
Speed of Service
Inconsistent service speed noted, with some customers experiencing long wait times, especially in the drive-thru.
- DDDirk DempseyDec 17, 20253.0Service was not what you expect at a McDonald’s. Make sure to check your bag!
- RRRedNov 25, 20253.0Used my McDonald’s App Code here and they took it and then told me that it didn’t work but my app said they took it so they didn’t give me my discount. 3 dollars off isn’t that big of a deal but it makes me a little upset that I went out of my way to use the code and it “didnt work”
- JWJames WellmanNov 6, 20251.0Went through drive thru....for the second time had to deal with coming in or backing up to get food...always happens in the evenings not in the morning ever...people are rude and dismissive in the evening ...rather would have someone shut the door than the rudeness
- MJMarilyn JohnsonSep 20, 20251.0I was dissatisfied with the customer service at this location. We are roadtripping. I am diabetic and it was lunchtime. There were approximately 6-10 working. I was told cash only , card readers not working, computers not working. I ordered a big Mac value meal and a plain cheeseburger. Yet I saw three people place large orders and receive their food before me. I was not given a receipt and when i expressed concern she said they needed it to make my order because screens were not populating in the back. Although i could see the screen showing order numbers.Oh and those three people I mentioned earlier were addressed by first name. I assume I was so rudely treated because I was a stranger. The food was excellent! It was obvious computers were not down, internet was down. The people who were filling orders kept bringing partial orders to the front instead of doing full.orders. I was asked three times what I was waiting on. I did not even know my order number for reference If I ever travel through this town again I will NOT go to this McDonalds simply because of the customer service and disorganization for handling a problem.
- CDCarl DettyJul 31, 20253.0Two cheeseburger meal total of two pickles.
Frequently Asked Questions About McDonald's
What are McDonald's opening hours in Oak Hill, OH?
McDonald's in Oak Hill is open daily from 4:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Oak Hill?
Delivery is available every day from 5:30 AM to 10:00 PM.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, there is a drive-thru open daily from 4:00 AM to 11:00 PM.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment options can I use at McDonald's in Oak Hill?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order McDonald's food online for pickup or delivery?
You can order online via McDonald's delivery site or use the McDonald's app available on both Apple App Store and Google Play Store.
What services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby gas stations can I visit near McDonald's at 197 N Jackson St?
Nearby gas stations include Clark's Pump-N-Shop, Sunoco, Williams Fuel Stop, Certified Oil, and Turkey Hill. These locations are convenient if you need fuel or quick snacks when visiting McDonald's.
Are there other fast food restaurants near this McDonald's location?
Yes, nearby fast food options include KFC, Star Flaming, and Subway, which you might consider for different dining experiences around Oak Hill.
What local amenities are nearby that customers might enjoy before or after visiting McDonald's?
Local amenities include Margaret Ann Pool & Park for leisure and outdoor activities, Oak Hill City Building for civic services, and Family Dollar for discount shopping.