Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.7
1,137 reviews
5 stars
254
4 stars
167
3 stars
146
2 stars
101
1 star
469
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling dismissed or treated poorly.
Order Accuracy
Many customers reported incorrect orders, missing items, and issues with food preparation.
Speed of Service
Consistently slow service was noted, with long wait times at both the drive-thru and for in-store orders.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction with the overall dining experience.
Cleanliness
The restaurant was frequently described as dirty, with complaints about sticky floors and unkempt dining areas.
- KJKelly JoNov 11, 20251.0Tell me why it takes an hour for a DoorDash order that only consist of a Junior bacon cheeseburger and a fry and a four piece nugget when there’s literally nobody else there
- ACArmakes CreationsNov 3, 20255.0Consistent and good
- MBMolly BelcaminoOct 18, 20251.0Drive thru. I order 2 jr hamburgers ketchup only and a chicken tender meal. They make me pull forward for my chicken tenders. After ten minutes i finally get my order. No straws for drinks. The guy leaves and doesn’t acknowledge me until he is halfway back inside. Comes back out with an attitude, i let him know my jr. hamburgers are incorrect and my fries are cold and rock hard and he continues to walk away from me while I’m talking. He doesn’t even how they are supposed to be made so how is he going to come back with the correct items? Comes back with new items and tells me they were ordered wrong…. Im like no, i ordered them with ketchup only, the cashier rang them wrong because she interrupted me so i had to repeat it 3 times. Ill never come back to this location.
- ABAnthony BOct 11, 20251.0VERY SLOW EVERYTIME I go they are always playing not taking orders then can’t find the online order because they are playing then when they can find it I am waiting 15 minutes just for nuggets. When the food comes out it is now cold also without sauce.
- RRRyan RichardsonOct 4, 20252.0They did not have frosties, or Chicken when my grandma asked for a chicken sandwich and yet I got chicken nuggets in my biggie bag. The front was closed and the employee tapped her fingernails against the glass when we weren't paying attention for a second for us to pick up our drink. We had to wait forever for someone to actually get on the speaker for the drive-thru and after they did they said what can I get for you and then said one moment and we had to wait more. The fries were scattered all along the bag and the wrapper on the burger was wet.
Frequently Asked Questions About Wendy's
Is 606 Surrey Square Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Norwood, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Norwood, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (513) 501-4829.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 606 Surrey Square Wendy’s serve breakfast?
Yes, this Wendy’s location in Norwood, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's at 4474 Montgomery Road, Norwood, OH?
This Wendy's location is open daily from 6:30 AM to 2:00 AM, including drive-thru service.
Does this Wendy's location offer breakfast?
Yes, breakfast is served at this Wendy's in Norwood, OH, with options including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app for convenient pickup or delivery if available in your area.
What payment methods are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Is the Wendy's at 4474 Montgomery Road currently open?
Yes, this Wendy's location is open and committed to serving customers every day.
How can I provide feedback or contact the Wendy's at Norwood, OH?
You can contact customer care via live chat or phone at 888-624-8140, fill out their customer satisfaction survey referencing your receipt, or call the location directly at (513) 501-4829.
What nearby fast food choices are available near Wendy's at Norwood, OH?
Near this Wendy's, you can find several fast food options including KFC, Taco Bell, Wingstop, and Hangry Joe's Hot Chicken & Wings, offering a variety of chicken and Mexican food options for customers wanting alternatives or for group dining.
What financial services are near Wendy's in Norwood, OH?
Nearby financial services include US Bank, U.S. Bank ATM, US Bancorp Investments - Financial Advisors, and Western Union, convenient for customers who may need banking or money transfer services along with their visit.
Are there any grocery stores or shopping centers near Wendy's at 4474 Montgomery Road?
Yes, Kroger grocery store and Surrey Square shopping center are nearby, making it convenient to combine shopping trips with a meal at Wendy's.
What meal options does Wendy's serve at this location?
This Wendy's serves breakfast, lunch, and dinner, providing a full range of menu items throughout the day.