Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,961 reviews
5 stars
627
4 stars
349
3 stars
315
2 stars
168
1 star
502
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some staff being friendly and efficient, while others were reported as rude and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.
Cleanliness
The cleanliness of the location was noted positively by some, but there were also complaints about unsanitary conditions.
Speed of Service
Service speed was inconsistent, with some customers experiencing long wait times, especially during busy hours.
- EEEmma1 day ago5.0Whoever made the fries this Saturday night, , they were fire
- CTCarlton Thomas2 days ago4.0I drove to drive thru to my breakfast. The girl Chanel greeted me. "Hey, Sweetie". Very friendly.
- IIIainJan 3, 20261.0I usually have a smooth experience using the mobile app, but this visit on January 3rd around 11:00 PM was uncomfortable. When I pulled up to the window and said hi, the employee didn’t respond and asked “what did you have?” in a rude tone. When I answered that I had a McFlurry, she laughed in a way that felt mocking rather than professional. I understand confirming orders if there’s an issue, but this location has never asked me to state my mobile order before—they normally confirm it themselves at the window. The attitude and behavior were unnecessary and made the interaction awkward. Customer service matters, even for quick drive-thru orders. I hope this is addressed.
- BTBo TrudeauJan 3, 20263.0I know they just open but if they don’t have everything ready why open until you have everything set up(app/everything available)!!! Also I have high hopes that they get their shit together and do better than they have in this first week. 😣
- MFMarlene FentonJan 1, 20261.0Very un organized staff had no clue staff dressed and serving in street clothes waited 4o minutes for a bacon and egg mcmuffin it was cold and missing bacon am I loving mcdonalds hell no get it together or your not going to last in a small town your competitor is just up the road I realize it's new years day maybe you should stay closed until your more organized
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in at McDonald's on Montgomery Road?
McDonald's on 4594 Montgomery Road in Norwood, OH is open 24 hours a day, 7 days a week for dine-in service.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 4:30 AM until 3:30 AM the next day.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, McDonald's offers 24/7 drive-thru service every day of the week.
What ordering options does McDonald's on Montgomery Road offer?
You can order via the McDonald's App, online delivery, curbside pickup, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 4594 Montgomery Road, Norwood, OH 45212, USA.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Taco Bell, Subway, KFC, Skyline Chili, and Hangry Joe's Hot Chicken & Wings, offering a variety of flavors locally.
What nearby services can customers use before or after visiting McDonald's?
Nearby services include H&R Block for financial needs, Norwood License Agency for vehicle and licensing services, and Western Union for money transfers.
Are there nearby shopping and entertainment locations accessible from the McDonald's?
Yes, Surrey Square shopping center is nearby for retail, and Prolink offers entertainment as a comedy club and employment services.
How can customers use public transit or local landmarks to find McDonald's on Montgomery Road?
Customers can use well-known nearby places like Norwood License Agency and H&R Block as landmarks to locate McDonald's easily in the area.