Brand Certified
McDonald's
3.2(1965 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4594 Montgomery Road, Norwood, OH
45212, United States
Certified by McDonald's • Mar 01, 2026
(513) 631-3012
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,965 reviews
5 stars
630
4 stars
350
3 stars
315
2 stars
168
1 star
502
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration.
Food Quality
Food quality varies, with some customers receiving fresh and hot meals while others report cold or stale food.
Cleanliness and Organization
Several reviews mention cleanliness issues and disorganization among staff, impacting the overall experience.
Drive-Thru Experience
The drive-thru service is often criticized for long wait times and inefficiencies, with customers frequently asked to pull forward.
- SSShae1 day ago5.0Mister in the drive thru chubby dark skinned gentleman is always nice I just left and he always smiles and is very polite. Nice location, nice man.
- TWThomasena WilliamsFeb 16, 20261.0The customer service this morning was very unperfectional and disappointing. The cashier in the dive thru was sitting down on his phone, The manager was unperfectional and rude.
- EREvan ReynoldsFeb 10, 20265.0I work nearby and have only used the drive thru, however, I am always thoroughly impressed. Their food is always fresh, their service is always quick, and this is at any time of the week. Anytime, weekdays, weekends, they always do an amazing job. I boycotted the McDonald's in my area due to the opposite issue, but will always support this group.
- MWMichael WeaverJan 27, 20265.0Yummy mommy 😍😋
- JUJulie UhlsJan 14, 20261.0I came into the lobby to pick up 2 doordash orders where employees began to argue about who unlocked the door because they aren’t open yet. Since it was such a huge ordeal I went back to my car and used the drive thru instead. When I told them I was picking up 2 doordash orders they seemed annoyed and made me pull up to the 3rd window. They never came back to the window after 10 mins so since the lobby was now officially open I went back inside and there were my orders just sitting on the pickup counter getting cold and all employees just chatting. This is also the same McDonalds where I recently witnessed every single employee harassing and mocking an unhoused woman who was just trying to charge her phone in the lobby.
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in at McDonald's on Montgomery Road?
McDonald's on 4594 Montgomery Road in Norwood, OH is open 24 hours a day, 7 days a week for dine-in service.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 4:30 AM until 3:30 AM the next day.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, McDonald's offers 24/7 drive-thru service every day of the week.
What ordering options does McDonald's on Montgomery Road offer?
You can order via the McDonald's App, online delivery, curbside pickup, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 4594 Montgomery Road, Norwood, OH 45212, USA.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Taco Bell, Subway, KFC, Skyline Chili, and Hangry Joe's Hot Chicken & Wings, offering a variety of flavors locally.
What nearby services can customers use before or after visiting McDonald's?
Nearby services include H&R Block for financial needs, Norwood License Agency for vehicle and licensing services, and Western Union for money transfers.
Are there nearby shopping and entertainment locations accessible from the McDonald's?
Yes, Surrey Square shopping center is nearby for retail, and Prolink offers entertainment as a comedy club and employment services.
How can customers use public transit or local landmarks to find McDonald's on Montgomery Road?
Customers can use well-known nearby places like Norwood License Agency and H&R Block as landmarks to locate McDonald's easily in the area.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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