Five Guys

4.3
756 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2743 Edmondson Road in Norwood is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2743 Edmondson Road, Norwood, OH
45209, United States

Hours

Reviews

4.3
756 reviews
5 stars
463
4 stars
168
3 stars
58
2 stars
27
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and energetic staff, others reported rude service and order inaccuracies.

Food Quality

The food quality is generally well-received, with many customers enjoying the burgers and fries, though there are occasional complaints about freshness and preparation.

Pricing

Customers noted that while the food is good, the prices are considered high for a fast-food burger, leading to some dissatisfaction.

Cleanliness

The cleanliness of the dining area received mixed reviews, with some customers noting it was clean while others reported it was dirty and poorly maintained.
  • SD
    Scott Davis
    Dec 1, 2025
    1.0
    Horrible customer service. We walked in and was told they dont open for two more minutes we need to wait. The lady taking our order was rude with 0 customer service skills. Will not return for a $20 cheeseburger.
  • AH
    A H
    Nov 19, 2025
    5.0
    So yummy and nice people. Five guys is exactly what I want in a burger. Seasoned well and beef doesn’t taste weird. Super fresh toppings.
  • LF
    Lawrencethomas Funsch
    Nov 9, 2025
    5.0
    A must try hamburger and French fries it's magically delicious seriously one of the best hamburger I've ever had
  • RS
    Ronan Swim
    Oct 10, 2025
    5.0
    I went here and got fries
  • JP
    Jojo Pachino
    Oct 9, 2025
    5.0
    Very good burger. Pleased with every visit. If o ly the could toast them buns a little. I think that would put a nice touch to the burger.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.