Business Details
About
Mexican Restaurant
Chipotle Norwood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
1,123 reviews
5 stars
389
4 stars
219
3 stars
124
2 stars
93
1 star
298
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and being unhelpful.
Food Quality
Inconsistent food quality was reported, with issues such as undercooked rice, missing ingredients, and even food safety concerns like hair in food.
Cleanliness
Several customers noted that the location was dirty, with unclean dining areas and food preparation spaces.
Availability of Ingredients
Many reviews mentioned that the restaurant frequently ran out of basic ingredients, impacting the overall dining experience.
Order Accuracy
Customers experienced issues with incorrect orders and missing items, particularly with online and mobile orders.
- CAChristopher AllenDec 28, 20254.0I ate
- TLTaylor LeDec 14, 20251.0I order the salad cause it’s suppose to come w/ honey vinaigrette. Not only do they charge me extra EVERY SINGLE TIME, THEY DONT EVEN PUT THE SAUCE IN THE BAG! 3 times I’ve been charged and no sauce. Customer service is no help. Help on app is useless. Don’t go to thìs location and if you do, check your receipt. I unfortunately got mine delivered thru the app so driver didnt check. (Nor is the dashers job)
- BBBarryNov 26, 20251.0Worst Chipotle burrito I’ve had in 10 years. Tasted terrible. Won’t be going back to the Norwood, OH Chipotle.
- NDN DNov 19, 20251.0Absolutely terrible customer service. All of the workers appear stressed and overwhelmed. I have yet to be met with a smiling face/ friendly interaction. I only visit this place out of convenience, on my lunch break. However, this will be my very last time. We are all simply trying to survive and make ends meet, however, we must remember that customers are the heart of the business.Customers are the one’s who make it possible to feed our families. If you don’t like your job and can’t deliver quality customer service then QUIT!
- RBRaeysa BrownOct 18, 20251.0Rating 1 star for customer service, I do food reviews and specifically went there for the red Chimichurri Sauce for my youtube. I was given vinaigrette i went back and the cashier said I asked for vinaigrette, like how are you going to argue with me when the main reason for me going was to try the new Sauce. I know i didn't say vinaigrette I dont even like vinaigrette.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Norwood serve?
Chipotle Mexican Grill in Norwood serves customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the hours of operation for Chipotle Mexican Grill at 4402 Montgomery Rd, Norwood, OH?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Can I order food for pickup or delivery from Chipotle Mexican Grill in Norwood?
Yes, Chipotle Norwood offers in-store pickup and delivery services for your convenience.
Does Chipotle Norwood accept online orders and what platforms can I use?
Yes, you can place online orders through Chipotle’s official website or their app available on the Apple App Store.
Is Chipotle Mexican Grill Norwood LGBTQ+ friendly?
Yes, Chipotle Mexican Grill welcomes LGBTQ+ customers.
How can I contact Chipotle Mexican Grill in Norwood for inquiries?
You can contact them by phone at +1 513-351-0100 or email at oh.1242.norwood@chipotle.com.
Where is Chipotle Mexican Grill located in Norwood?
It is located at 4402 Montgomery Rd, Hamilton, Norwood, OH 45212, USA.
What nearby food options are available around Chipotle Mexican Grill Norwood?
Nearby food options include Cancun Mexican, Double Dragon II (Chinese/Asian cuisine), Pizza Hut, Dickey's Barbecue Pit, Zoup! Soup Restaurant, and Jimmy John's sandwich shop, providing a variety of choices for dining in the area.
Are there convenient services near Chipotle Norwood for customers?
Yes, nearby services include CareFirst Urgent Care for medical needs, Metro by T-Mobile and Verizon Authorized Retailer - TCC for mobile phone services, and Bank of America ATMs for banking.
What shopping opportunities are close to Chipotle Mexican Grill in Norwood?
Close to Chipotle you will find several shopping venues such as Marshalls department store, Murray Bros Old Time Store for candy and groceries, Uhr Rents furniture rental, Payless ShoeSource, and Midwest Safe Rooms for home security and gifts.