Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,103 reviews
5 stars
463
4 stars
261
3 stars
164
2 stars
64
1 star
151
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty floors, sticky surfaces, and unclean dining areas.
Food Quality
There were numerous complaints about food being cold, old, or improperly prepared, with some customers experiencing food safety issues.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, particularly during busy hours.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during less busy times.
- BRBill RyersonNov 10, 20255.0Great chili
- DJDarrell JonesOct 28, 20254.0Great food fast
- ZBZoey BottsOct 25, 20251.0Stood in line for around 15 minutes behind one person waiting to order. The service wasn’t great and it’s very cold. The floors feel grimy to walk on, there’s trash on the floor, and the place looks and feels like it hasn’t been cleaned in a while. I ordered a caramel cold brew and it seemed watery, warm, and didn’t look like what I ordered even though it was. When I mixed it, the cream on top came off in chunky pieces. Would not recommend eating here.
- KAKelly AdamsOct 25, 20251.0The food was old, the coffee drink we ordered is not what we got, and the dining room was really cold. We stood in line with one person in front of us for about 20 minutes and they hadn’t ordered yet. The front register associate moved very slowly and couldn’t place our order well. The service was extremely slow inside.
- JKJosh KoebelOct 20, 20251.0Absolutely the worst service I have received in awhile! The person they have working the Drive Thru was intentionally Rude, and very Obnoxious! He literally made it difficult just to place a order and I almost drove off. When I get to the drive Thru he's super cocky about his actions and trying to look cool in front of his coworkers. Why i am waiting to receive my food I witness him doing the same routine to the car behind me and they took off pissed and didn't order. He start's laughing to his coworkers stating they won't be back. Lol!!! Absolutely ridiculous behavior!!!! I don't know where whatever child they made Manager this week was at to control the situation? But Wendy's needs to get it together. Just terrible!
Frequently Asked Questions About Wendy's
Is 624 - Norwalk Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Norwalk, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Norwalk, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (419) 921-1389.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 624 - Norwalk Wendy’s serve breakfast?
Yes, this Wendy’s location in Norwalk, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at the Norwalk Wendy's location?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does the Wendy's at 181 Milan Ave. offer breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is the Norwalk Wendy's location currently open?
Yes, the Wendy's at 181 Milan Ave. is open and committed to serving quality food every day.
Can I get delivery from this Wendy's?
Yes, delivery is available where offered. Check availability by entering your address on the Wendy's app or at order.wendys.com.
What payment methods are accepted at the Norwalk Wendy's?
Payments accepted include American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Norwalk Wendy's for questions or feedback?
You can call (419) 921-1389 or reach the Customer Care team via Wendy's Contact page or call 888-624-8140.
Are there any nearby gas stations around Wendy's at 181 Milan Ave.?
Yes, nearby gas stations include Speedway, Sunoco, and Friendship Food Stores which also offers convenience and grocery options.
What other dining options are near Wendy's in Norwalk, OH?
Nearby dining options include Pizza Hut, Suki Asian Cuisine, Lucky Chinese, Pizza Brothers of Norwalk, and Vargo's Drive In.
Is there a nearby convenience store close to the Wendy's location?
Yes, 7-Eleven and Friendship Food Stores serve as convenient places for quick shopping near Wendy's.
Can I find healthcare or rehabilitation services near the Wendy's at 181 Milan Ave.?
Yes, nearby healthcare facilities include Maple City Family Practice and Advanced Health Rehabilitation.