Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,108 reviews
5 stars
465
4 stars
261
3 stars
165
2 stars
64
1 star
153
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and rude staff, particularly at the drive-thru.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty floors, sticky surfaces, and unclean dining areas.
Food Quality
While some customers enjoyed the food, many complained about cold, old, or incorrectly prepared items, including raw or undercooked meals.
Staff Behavior
Several reviews noted unprofessional behavior from staff, including rudeness and lack of attention to customers.
Inconsistent Experience
The overall experience varied greatly, with some customers praising the food and service while others expressed disappointment.
- RWRenee WhitneyDec 16, 20255.0Drive thru or dine in, food is good and quick to get, menu selection is many to choose from & prices are fair.
- JSJackie ShortDec 14, 20251.0Try to pay with cash and they will not take it Norwalk, Ohio, Wendy's.
- BRBill RyersonNov 10, 20255.0Great chili
- ZBZoey BottsOct 25, 20251.0Stood in line for around 15 minutes behind one person waiting to order. The service wasn’t great and it’s very cold. The floors feel grimy to walk on, there’s trash on the floor, and the place looks and feels like it hasn’t been cleaned in a while. I ordered a caramel cold brew and it seemed watery, warm, and didn’t look like what I ordered even though it was. When I mixed it, the cream on top came off in chunky pieces. Would not recommend eating here.
- KAKelly AdamsOct 25, 20251.0The food was old, the coffee drink we ordered is not what we got, and the dining room was really cold. We stood in line with one person in front of us for about 20 minutes and they hadn’t ordered yet. The front register associate moved very slowly and couldn’t place our order well. The service was extremely slow inside.
Frequently Asked Questions About Wendy's
Is 624 - Norwalk Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at the Norwalk Wendy's location?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does the Wendy's at 181 Milan Ave. offer breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is the Norwalk Wendy's location currently open?
Yes, the Wendy's at 181 Milan Ave. is open and committed to serving quality food every day.
Can I get delivery from this Wendy's?
Yes, delivery is available where offered. Check availability by entering your address on the Wendy's app or at order.wendys.com.
What payment methods are accepted at the Norwalk Wendy's?
Payments accepted include American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Norwalk Wendy's for questions or feedback?
You can call (419) 921-1389 or reach the Customer Care team via Wendy's Contact page or call 888-624-8140.
Are there any nearby gas stations around Wendy's at 181 Milan Ave.?
Yes, nearby gas stations include Speedway, Sunoco, and Friendship Food Stores which also offers convenience and grocery options.
What other dining options are near Wendy's in Norwalk, OH?
Nearby dining options include Pizza Hut, Suki Asian Cuisine, Lucky Chinese, Pizza Brothers of Norwalk, and Vargo's Drive In.
Is there a nearby convenience store close to the Wendy's location?
Yes, 7-Eleven and Friendship Food Stores serve as convenient places for quick shopping near Wendy's.
Can I find healthcare or rehabilitation services near the Wendy's at 181 Milan Ave.?
Yes, nearby healthcare facilities include Maple City Family Practice and Advanced Health Rehabilitation.