McDonald's

3.4
1160 reviews
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Business Details

199 Milan Ave, Norwalk, OH
44857, United States
(419) 668-1487
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
199 Milan Ave, Norwalk, OH
44857, United States

Hours

Reviews

3.4
1,160 reviews
5 stars
374
4 stars
228
3 stars
237
2 stars
124
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and for in-store orders, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Food Quality

Numerous complaints were made about cold, stale, or poorly prepared food, including old fries and incorrect sandwich orders.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, including managers, which negatively impacted their overall experience.

Cleanliness

The cleanliness of the dining area and bathrooms was often criticized, with reports of dirty conditions.
  • HT
    Hulu Free Trial
    Oct 19, 2025
    2.0
    Not full portions. Always pulls you out of line to cheat their timers.
  • BG
    Brenda Guinsler
    Oct 4, 2025
    1.0
    Slow and wrong
  • MB
    Mary Brown
    Sep 27, 2025
    1.0
    Disgusting. Fries are old, hard as rocks and cold. Ice cold. After a 20 minute wait. Fish sandwich had no sauce on it. Why dont owners of these restaurants give a crap anymore? The employees should do their jobs and not hand out ice cold food and be grateful that customers eat there. We are your paycheck. Do better. I work harder for the $20 i just spent on that nasty "food" than you did today.
  • VC
    victoria christie
    Sep 18, 2025
    1.0
    zero stars is more required for this place waited in the drive-through maybe three minutes but have us wait on the side of the building for over 30 minutes cleared out the entire drive-through and then some we had to go inside to find out our food was given to someone else would not ever go back here!!
  • DM
    D Marie
    Sep 14, 2025
    1.0
    Would give 0 stars if possible. Waited in the drive through for over 20 min. Food came out wrong, missing items, and cold. When I went in to correct the order the manager was being rude to employees in front of customers. And complaining about having to do things that are her job (I've worked for them B4 so I know they were her job) and didn't offer any condolences to an irate customer. I won't be going back.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 199 Milan Ave, Norwalk, OH?

McDonald's is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to 2:00 AM, and Sunday from 6:00 AM to 11:00 PM.

When is the delivery service available at this McDonald's location?

Delivery is available Monday to Thursday from 5:00 AM to 10:30 PM, Friday and Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 10:30 PM.