McDonald's

3.4
1165 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
199 Milan Ave, Norwalk, OH
44857, United States

Hours

Reviews

3.4
1,165 reviews
5 stars
376
4 stars
227
3 stars
239
2 stars
124
1 star
199

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times for food.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, impacting their overall experience.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or stale items.

Cleanliness

The cleanliness of the establishment, including bathrooms, was frequently criticized.
  • YY
    Yashayahu Yohanan
    6 days ago
    5.0
    Goku gives this McDonald's a thumbs up
  • RR
    Robert
    Dec 16, 2025
    3.0
    Go there just about every day order the same thing, 2 burritos and hot cakes and sausage. Yesterday 1 burrito was all in the bag. Last week same thing. Week before wife got no sausage with her hotcakes 😮😕 sauces are hit and miss. Sometimes no syrup . Gotta go back, no fun. Didn't go today, and might not go back. Tired of not getting my order as ordered Robert Hollands Norwalk
  • ZT
    Zach Thornton
    Dec 13, 2025
    3.0
    Ordered through the mobile app fries were hot but had to wait on my burger and when I got home it was still made incorrectly.
  • RA
    Robin Adams
    Nov 29, 2025
    5.0
    Super nice , friendly, wonderful additides. Made my day
  • DO
    David O'Reilly
    Nov 27, 2025
    1.0
    I ordered a steak and egg McMuffin and received bacon egg and cheese biscuit. Unfortunately, I did not check the accuracy of the order before I left and it was too late to turn around when I discovered the error. This is the second time I have ordered from this restaurant and the second time there has been a mistake. Lesson learned.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 199 Milan Ave, Norwalk, OH?

McDonald's is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to 2:00 AM, and Sunday from 6:00 AM to 11:00 PM.

When is the delivery service available at this McDonald's location?

Delivery is available Monday to Thursday from 5:00 AM to 10:30 PM, Friday and Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 10:30 PM.