Dunkin'

4.0
662 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Norwalk, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
333 Milan Ave, Norwalk, OH
44857, United States

Hours

Reviews

4.0
662 reviews
5 stars
365
4 stars
117
3 stars
66
2 stars
31
1 star
83

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and food preparation.

Service Speed

Customers consistently noted long wait times, both in drive-thru and inside the store.

Staff Behavior

Feedback highlighted a mix of friendly service and instances of rudeness or inattentiveness from staff.

Food Quality

Several reviews mentioned issues with food freshness and quality, particularly with donuts and breakfast items.

Customer Experience

Overall customer experiences varied widely, with some praising the service and others expressing significant dissatisfaction.
  • MS
    Mara Schwenk
    Nov 7, 2025
    5.0
    There is a Lamar that works up at the Dunkin Doughnuts in Norwalk on 250!!! Such a great person!!! Makes sure everything is right and if it isn't it will get taken care of... Lamar has been very sweet to me and seems very good with coworkers with all of my encounters!!! Lamar deserves 5 stars!!! Most definitely!!! Don't forget y'all it's the holiday season and these people do their best... If there is a mix up they make it right... As long as you address it like human being with the understanding everyone makes mistakes!!! So don't forget to tip!!!
  • AF
    April Felver
    Sep 3, 2025
    1.0
    For the past 2 weeks my order keeps getting made differently. And I let that go. Now today some young guy at the window is gonna argue with me on how a Carmel crazed latte is made. AND OH BY THE WAY IT COMES WITH CARMEL. And on top of that all of my food was completely ICE COLD. Which a ham stuffer and everything mini stuffed bagels are to be cooked. I didn't even want to leave 1 star. Go to the DUNKIN ON BENEDICT AVE. MILAN AVE IS A COMPLETE LET DOWN AND DISAPPOINTMENT 😞😥
  • JJ
    Jason Jurist
    Sep 1, 2025
    3.0
    Yall seriously gotta stop cooking the breakfast sandwiches like this some of your new ppl you got there put the egg bacon and cheese on a pan and pop it into the oven instead of cooking separately like it’s supposed to be in turn yesterday I got my sandwich and the bacon wasn’t cooked at all from cooking it like that so I took it off the sandwich and still ended up getting food poisoning last night from the raw bacon juices being on the egg part of the sandwich.. that ain’t right cook the food correctly and separately that way everything is actually cooked
  • BB
    Brittany Bores
    Aug 20, 2025
    1.0
    I was told 845 that they were not serving food I had pulled in because I was on lunch and didn't have much time
  • DL
    Dylan Long
    Aug 13, 2025
    1.0
    When we showed up to the Intercom, the lady running drive through was really rude and pushy. Like we just got there give us a second. When we showed up to the window, the guy snatched the money out my wife’s hand. Really rude and a place that needs to look at new employees.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Norwalk, OH?

Dunkin' in Norwalk, OH is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.