Business Details
About
Mexican Restaurant
Chipotle Norwalk Ohio is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.5
309 reviews
5 stars
141
4 stars
48
3 stars
29
2 stars
18
1 star
73
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers complained about inconsistent and small portion sizes, often feeling they were not getting value for their money.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty tables and food prep areas.
Service Quality
Customer service experiences varied widely, with some praising staff while others reported rudeness and poor management.
Food Quality
Feedback on food quality was mixed, with some enjoying their meals while others reported cold, undercooked, or stale food.
Ordering Experience
Several customers expressed frustration with online ordering and drive-thru experiences, citing long wait times and incorrect orders.
- BBBilly BobNov 13, 20251.0I tried to get some food around 10:45-50 and there were 3 employees in there and they had the doors locked
- JGJon GreenawaltNov 3, 20251.0What's going on here? 13 dollars for half portions. First and last time at this location.
- VAVeronica AckermanOct 26, 20253.0A little loud to dine in but the food was good. Not many kid friendly options. Pretty pricey.
- JEJaime EndsleyOct 13, 20255.0Used the app to order in for pick up in drive thru; was very easy to use; food was ready timely and was done correctly; portion size was great
- LKLock Bresnar (Kymus)Oct 12, 20251.0This place used to be great. Now? It’s just another dump. Like everything else. No longer any customer service. Portions are ridiculously tiny. If you complain to corporate, they just give you a free drink. Absolutely deplorable.
Frequently Asked Questions About Chipotle Mexican Grill
What type of restaurant is Chipotle Mexican Grill in Norwalk, Ohio?
Chipotle Mexican Grill is a fast-casual Mexican restaurant known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads.
Where is Chipotle Mexican Grill located in Norwalk, Ohio?
It is located at 346 Milan Ave, Huron, Norwalk, OH 44857, United States.
What are the operating hours of Chipotle Mexican Grill in Norwalk?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Norwalk offer online ordering?
Yes, you can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What is Chipotle's approach to food quality and sourcing?
Chipotle serves responsibly sourced, classically cooked real food using only 53 real ingredients without artificial colors, flavors, or preservatives, prioritizing humane and sustainable farming practices.
How can customers join Chipotle Rewards for exclusive offers?
Customers can sign up for Chipotle Rewards to earn free food and get exclusive offers directly at the restaurant or through their website and app.
What is the contact email and phone number for Chipotle Mexican Grill in Norwalk?
You can reach them via email at OH.4127.NorwalkOhio@chipotle.com or by phone at +1 419-750-5103.
Which nearby financial institutions can I visit when at Chipotle Mexican Grill?
Nearby financial institutions include Firelands Federal Credit Union and PNC Bank, convenient for handling banking needs before or after your meal.
Are there other Mexican restaurants near Chipotle in Norwalk?
Yes, Casa Fiesta is another nearby Mexican and Tex-Mex restaurant you might want to try.
What nearby amenities can visitors access near Chipotle Mexican Grill in Norwalk?
Visitors can find a variety of amenities nearby such as Adam Michaels Salon & Spa for beauty services, Smetzer Kitchen & Appliance Center for home needs, and several automotive services including B & N Automotive and Smiley Automotive.