Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.8
1,028 reviews
5 stars
233
4 stars
183
3 stars
157
2 stars
83
1 star
372
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or disrespected.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and poor food preparation were noted, leading to customer frustration.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty floors and tables, contributing to a negative dining experience.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about the freshness and quality of menu items.
Management Issues
Several customers pointed out a lack of effective management, with reports of disorganization and untrained staff contributing to poor service.
- AKAmie KrauseNov 15, 20253.0The floor in the lobby was sticky all over. The food was fresh, but didn't taste very good. Service was really good.
- GGGaryNov 14, 20251.0No butter or sour cream for baked potatoes Chilli bowl only 1/2 full and cold. No sauce for chicken tenders. Unacceptable for the price they charge. Won't be back this happens way to often.
- ARAshley RoseNov 9, 20254.0Food is good but service can be slow most times waiting for your food and sometimes they are out of certain drinks or other items
- DDDeborah DeckerNov 5, 20252.0Unfortunately this was not a good experience. This is our 3rd visit in the last couple months. The last 2 visits have been great. Tonight's visit was less than good.
- CGChris GrayOct 2, 20251.0Ordered through their app had ordered 4 baconators and frostys. Was told they were out of Frostys and would have to get a refund through the app. I got home and noticed the sandwiches were wrong and looked like they were just thrown together with random ingredients. I called the store and got the shift manager, she was very rude and hung up on me twice, I couldn’t even get her first name due to her just hanging up on me. DO NOT GO TO THIS WENDYS!
Frequently Asked Questions About Wendy's
Is Norton Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Norton, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Norton, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (330) 825-0430.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Norton Wendy’s serve breakfast?
Yes, this Wendy’s location in Norton, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Norton, OH?
The drive-through is open daily from 6:00 AM to 1:00 AM.
Is the Wendy's in Norton still open?
Yes, this Wendy's location is open and committed to serving customers every day.
Does this Wendy's location offer delivery?
Yes, delivery is available. You can check delivery options via the Wendy's app or order.wendys.com by entering your address.
Does Wendy's Norton serve breakfast?
Yes, they serve breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Norton?
They accept American Express, cash, Discover, MasterCard, and Visa.
How can I contact the Norton Wendy's for questions or feedback?
You may call (330) 825-0430, reach Customer Care via live chat on the Wendy's contact page, or complete the customer satisfaction survey online.
Where can I find the menu and prices for Wendy's Norton?
Menu and pricing can be found on order.wendys.com or the Wendy's app by selecting the Norton location.
Are there other fast food restaurants near Wendy's Norton?
Yes, nearby fast food options include McDonald's, Arby's, Mr. Hero, and Wingstop, which you might consider before or after visiting.
What are some nearby amenities around Wendy's Norton?
Nearby you can find Norton Middle School, Post Office-Norton, Karen's Hallmark Shop, and Acme Fresh Market, useful for errands before or after your meal.
How can nearby public services help when visiting Wendy's Norton?
The nearby Post Office-Norton and UPS Access Point can be convenient for shipping or mailing errands during your visit.