Wendy's

2.8
1031 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3178 Greenwich Rd, Norton, OH
44203, United States

Hours

Reviews

2.8
1,031 reviews
5 stars
232
4 stars
183
3 stars
157
2 stars
85
1 star
374

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, including long wait times and incorrect orders.

Cleanliness

Many reviews highlighted the restaurant's dirty conditions, including sticky floors and unclean tables.

Food Quality

Customers frequently complained about cold, poorly prepared food and missing items from their orders.

Management Problems

Several reviews indicated a lack of effective management, with employees seen as unmotivated and disorganized.

Mixed Experiences

While many had negative experiences, a few customers noted instances of good service and fresh food.
  • MD
    Mitch Doulilis
    Jan 3, 2026
    2.0
    Slow service..didn't receive all of order had to empty bag in front of work to prove they made mistake
  • LM
    Logan Morrison
    Jan 1, 2026
    1.0
    They can not make an order properly and then argue over the phone with you that the order was maid right as they read it off and admit it was wrong and refuse to make the order right and hung up after refusing to remake my food
  • PP
    Peggy Penny
    Nov 21, 2025
    1.0
    Dirtiest fast food restaurant I have seen. They weren't busy so I don't know why it was so filthy.
  • AK
    Amie Krause
    Nov 15, 2025
    3.0
    The floor in the lobby was sticky all over. The food was fresh, but didn't taste very good. Service was really good.
  • GG
    Gary
    Nov 14, 2025
    1.0
    No butter or sour cream for baked potatoes Chilli bowl only 1/2 full and cold. No sauce for chicken tenders. Unacceptable for the price they charge. Won't be back this happens way to often.

Frequently Asked Questions About Wendy's

Is Norton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's in Norton, OH?

The drive-through is open daily from 6:00 AM to 1:00 AM.