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Arby's

4.0
(1125 reviews)
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Business Details

3193 Greenwich Rd, Norton, OH
44203, United States
(330) 825-5575
http://www.arbys.com/locations/us/oh/norton/3193-greenwich-rd/store-5789
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3193 Greenwich Rd, Norton, OH
44203, United States

Hours

Reviews

4.0
1,125 reviews
5 stars
543
4 stars
306
3 stars
141
2 stars
46
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly and fast service while others reported rudeness and order inaccuracies.

Food Freshness

Many customers appreciated the freshness and quality of the food, although there were complaints about cold items and incorrect orders.

Cleanliness

The restaurant was frequently noted for its cleanliness, including the dining area and restrooms.

Management Issues

Several reviews highlighted concerns about management practices, including staff treatment and order handling.

Pricing Concerns

Customers expressed dissatisfaction with pricing, feeling that the value did not match the cost of meals.
  • KJ
    Kristyn Jackson
    Feb 14, 2026
    1.0
    Manager at this location allows underage and other female employees to be sexually harassed by customers simply because they are "paying customers"
  • CH
    Craig Hunter
    Feb 7, 2026
    5.0
    Love Arby's! I don't understand, when going thru the drive thru. I can see McDonald's drive thru. It's packed but Arby's there isn't 1 car.. it's just hard to believe that people prefer McDonald's over Arby's. Even I think mcdonald is just as pricey, maybe cheaper! IDK, weirdos! Lol 😂.
  • AD
    Ashley Danos
    Jan 25, 2026
    5.0
    Everything was fresh, the service was great! 😌
  • AM
    Aidan Moses
    Jan 22, 2026
    1.0
    Waited in drive through line for 10 minutes which is fine. Then I get told to wait in a parking spot and it will be out shortly. Took 20 minutes waiting before I had to go in and grab my order myself. All of that for them to get the sandwich wrong….
  • JC
    Jeanette Coleman
    Jan 10, 2026
    5.0
    Employees were very cheerful and friendly. And service was surprisingly fast. Went thru drive thru, didn't take very long at all. And there was at least 4 or 5 cars in front of me. Food was hot and looked fresh. Would recommend
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Brand Certified Facts from Arby's

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