McDonald's

3.2
1620 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2700 Woodville Rd, Northwood, OH
43619, United States

Hours

Reviews

3.2
1,620 reviews
5 stars
483
4 stars
295
3 stars
291
2 stars
165
1 star
386

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Freshness

Many reviews mentioned cold or undercooked food, with some customers expressing disappointment in the quality of their meals.

Cleanliness

Several customers noted unsanitary conditions, including dirty floors and bathrooms, which negatively impacted their dining experience.

Staff Attitude

Mixed feedback on staff friendliness; while some praised individual employees, others reported rude behavior and a lack of professionalism.

Management Issues

Customers expressed concerns about poor management practices, including inadequate staffing and lack of employee training.
  • CF
    Celestina Franco
    5 days ago
    5.0
    I had to leave a five star rating Chevelle an her crew was amazing great service and they did it with a smile something you don’t experience any more give them all a raise 😉
  • DL
    Diane Louy
    Nov 16, 2025
    1.0
    Been in the drive thru line for more than 10 minutes I've never waited this long for my food...
  • NW
    Nyx W
    Nov 6, 2025
    1.0
    Your manager Seth is dreadful. I have actively seen him throw equipment across the kitchen at staff and physically and verbally abuse them on multiple different occasions. Please contact me and I would love to elaborate on this for you. Today my husband came in and picked up our order and he actively had to sit and wait in the dining room for 20 minutes as Seth yelled at the grill cook for apparently not going quick enough, for Seth. The cash person came up and said that our order was almost ready, but Seth threw away something because the cook simply didn’t wrap it quick enough so we had to wait.
  • HS
    Heather Snow
    Nov 2, 2025
    1.0
    If I could give negative stars, I would. This restaurant has had the worst customer service, cleanliness and quality of food for YEARS!! Just spent $22 bucks on the most pathetic breakfast! Cold, toddler size portion of eggs, sausage hanging halfway out, biscuits so tough you can barely bite them. My eggs were obviously used to clean the grill cuz they were disgusting looking! Do better woodville road McDonalds! No excuse for years and years of pathetic service & quality. You get our orders right, maybe 10% of the time! I'm done with this location! Wish I could post the pictures on this review!
  • JP
    John Plemmons
    Oct 27, 2025
    1.0
    I know a lot of people who work at McDonald’s, and honestly, many of them work really hard despite what people say. But this morning, they made my sandwich wrong. I had already taken a bite, so I brought it back in and told the lady what happened. She took my bitten sandwich, started to take it apart, and then proceeded to “fix” it—using the same bitten pieces. Below is the sandwich I was handed back. I couldn’t even be mad; I just had to laugh. It was pure comedy. The manager literally saw that there was no sauce on my Big Mac—it was all in the box and on the underside of the bun—and she still put it together like that and handed it back like she’d done something special.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2700 Woodville Rd, Northwood?

McDonald's at 2700 Woodville Rd, Northwood is open 24 hours a day, 7 days a week.

Is there a drive-through available at this McDonald's location?

Yes, this McDonald's location offers a drive-through service that operates 24/7.