Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Many reviews highlighted unsanitary conditions, with dirty floors, tables, and bathrooms being a common complaint.
Food Quality
Numerous customers expressed dissatisfaction with the quality of food, citing cold items, incorrect orders, and undercooked meals.
Staff Attitude
While some staff were praised for their friendliness, many reviews noted unprofessional behavior and a lack of customer service skills among employees.
JP
Justin Pecina
3 days ago
4.0
Left the bar and got McDonald's. What else can I say. It was fast and delicious.
BR
Bob Ross
3 days ago
1.0
If I could give no stars I would I never met such an unmotivated crew that works at a fast food they stand around and talk while there’s long line in lobby they make food wrong and get upset when they have to remake because far the worst McDonald’s.. The one in Monroe Michigan on telegraph needs to come show them how to run a successful business and they’re 10x busier
LJ
Lucas Jambor
Feb 14, 2026
1.0
Waited 30 mins for the order, workers were on their phones and not doing anything, food also sucked
RS
Refuse to ACCEPT Lazy Service
Feb 13, 2026
1.0
If I could give a negative 100 I would!!! Went there at 2:00 to grab up lunch…. Burger was dry, burnt,cold as well as the fries, just flat out nasty!! So you Jack your prices up, and lower your standards on what you serve to the public… SHAME ON YOU!! Mc Donald’s 🤣try Mc Nasty’s…Double cheese burgers🤮 NO onions on them, just tossed them in the trash!! I can’t understand how and why you are still open… maybe the health department needs to come in there, I feel like I received last weeks burger!! Well keep up and you will end up closed, management needs to pay attention to what goes out the door. Never in my life WTH?!?!?!
Hey Mc Donald’s instead of responding to complaints on here with a website to contact… MAYBE try and look into the problems and fixing them!!! You have a low rating and until you fix the problems, I only see it getting lower. Food should NEVER look like what you serve, not sure on the taste because I tossed it but pretty sure it taste exactly how it looks!!!!
TC
Tim Craley
Feb 1, 2026
1.0
Worst McDonald's ever for services went for dinner they gave us the wrong order didnt realize till I got all the way home call them go back up there just for them to forget to put a whole meal in the bag smdh