Jimmy John's

3.9
247 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2503 Oregon Rd, Northwood, OH
43619, United States

Hours

Reviews

3.9
247 reviews
5 stars
123
4 stars
49
3 stars
26
2 stars
15
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and poor communication from staff.

Food Quality

While some customers enjoyed the sandwiches, others experienced issues with incorrect ingredients and freshness.

Cleanliness

The restaurant was generally noted for being clean and well-maintained.

Staff Friendliness

Many reviews highlighted friendly and accommodating staff, although there were instances of rudeness reported.
  • CB
    Cynthia Betz
    Oct 11, 2025
    3.0
    Strong armed for a tip at drive thru. I ordered and paid on app for drive thru pickup. The girl at the window leaned out and said "you didn't leave a tip" I said I know. I'm literally at a drive thru. Instead of letting it go she then said "SO, you aren't going to give us a cash tip?" I said no. I don't leave tips at drive thrus. Wth? I don't appreciate being shaken down at a drive thru window.
  • JG
    J Gee
    Sep 24, 2025
    2.0
    Some days they won’t have delivery drivers and when they do they’re no where near “freaky fast”. I ordered a sandwich that always has cheese and didn’t get cheese. Requested mayo and mustard packets, didn’t get those. Cut sub in half and neither was that done for me. Very elementary instructions couldn’t be done here. Details matter. They’re never slammed with orders so I don’t understand how simple mistakes could’ve been made
  • RD
    Ray Danner
    Sep 12, 2025
    5.0
    We've lost too many Jimmy John's back home, and it was nice to see how it used to be done. Great service and a staff that takes pride in their product and clean environment. Love peak Jimmy John's.
  • AD
    Andrew Dickey
    Aug 20, 2025
    1.0
    I ordered a spicy Italian sandwich today and when I got home to eat it there was no meat on it.
  • TH
    Theresa Hamblin
    Jul 29, 2025
    5.0
    So happy with the service at this location! We needed food for a funeral visitation, and they were so accommodating and helpful! Thank you again to everyone working there for your flexibility and service!