Arby's

3.9
522 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7553 Arbor Dr, Northwood, OH
43619, United States

Hours

Reviews

3.9
522 reviews
5 stars
213
4 stars
149
3 stars
91
2 stars
23
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and unhelpful.

Food Quality

Food quality varied significantly, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of messy conditions and unsanitary restrooms.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to dissatisfaction.

Drive-Thru Experience

The drive-thru service was noted for being slow and sometimes confusing, with complaints about long wait times and order mistakes.
  • LW
    LaRon Williams
    Nov 24, 2025
    1.0
    Drive thru menu has no lights on the main board. I come for lunch after dark and was told by employees that the owner doesn't care to get it fixed. It's been like that for a while. It's very difficult to see the options and prices.
  • TS
    Tess Stubblefield
    Oct 31, 2025
    5.0
    great service, leanorder always good
  • HM
    Heidi Mendoza
    Sep 28, 2025
    5.0
    Food was so good tonight. The guy who was working alone tonight. Hats off. Thank you man .
  • BA
    Ben Allen
    Sep 4, 2025
    3.0
    The god was good but the shift manger that was working the register was rude and spoke very quick and when customers asked her to repeat she seemed like she had an attitude repeating it.
  • JF
    Jamie Fisk
    Aug 28, 2025
    5.0
    A little messy, but otherwise it hit the spot.