Chipotle Macedonia is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Availability
Customers frequently reported that the restaurant was out of key ingredients during peak hours, leading to frustration.
Cleanliness Concerns
Multiple reviews mentioned unsanitary conditions in the dining area and food preparation areas.
Portion Sizes
Many customers expressed dissatisfaction with the portion sizes, stating they were often stingy compared to previous experiences.
Inconsistent Quality
The quality of food varied significantly, with some customers receiving bland or poorly prepared meals.
JM
J M
Dec 28, 2025
1.0
Writing review while standing in line ..Long line only one person on food and register multiple people in back doing nothing have been in line now for 20 min and have had one person go through the line. Multiple people have come in and left due to wait for fast food. Food sub par 6pm and already out of items … unacceptable. Also workers were all dirty and greasy looking. Look unsanitary…. I am editing this now 35 minutes in line … this is idiotic. Literally was told they are out of burrito wraps. …. DO BEaTTER
GL
greg Lewicki
Dec 28, 2025
1.0
The store being online only is the stupidest thing of all time. I come here every Sunday to get a chipotle bowl and the past 2 weeks it has been online order only. The online order is the worst thing to ever happen to chipotle, the portions are criminal compared to ordering in store. Another thing, I’d say about 40% of the time when I go in there they don’t have any vinaigrette. Something needs to change over there
NS
Nik109 S
Dec 21, 2025
5.0
Portions were perfect. The food was fresh and the employees made sure to accommodate my needs very reasonably. Anaella was attentive and kept the line moving. The other employees not mentioned by name deserved to recognized too. In the back in the front, cashier, ect. This is a 5 star chipotle spot between the cleanliness and the staff taking care of it. I know every experience is different, but id come back here tomorrow and the next day
Thank you Northfield chipotle. Appreciate you all.
No photo but take my word they were perfect chipotle bowls and they deserve to be recognized at this location.
CP
Christy Peters
Dec 20, 2025
1.0
I keep giving the Macedonia Chipotle my money thinking it wil get better and it only gets worse.
Tonight they had no chicken or white rice at 6:30 pm. I went from last in line to first when 6 people in front of me left. The staff was too busy talking, laughing and checking their phones to notice the mass exodus.
When I finally did order the employee was rude, didn’t give close to double portions when I asked and messed up my order. He seemed happy to tell everyone who walked in all the items they were out of and watching people leave. Several people commented that it was the norm for this location.
I’m done with this store. A much better, more quality, quick service Mexican carry out chain is opening soon. I’ll wait for that and finally get good food and service for my money.
CJ
Cara Jablonski
Dec 19, 2025
1.0
I placed a mobile order for 3 hard tacos. When I got to my destination I see that I received 3 flour taco shells all stacked together with the ingredients I ordered all wrapped up in a pathetic looking burrito thing. Due to a gluten allergy I cannot eat flour tortillas. When I returned the incorrect order the employee did not apologize or offer to fix it… she told me she didn’t make the food and didn’t appreciate my frustration. I told her I have a food allergy and she went on to tell me that the corn chips are made with a wheat binder and are not gluten free. When I pointed out that the company allergen information states otherwise she made it clear that the allergen menu is extremely inaccurate. She also told me there were only 2 broken taco shells left in the restaurant. I asked for a burrito bowl instead which she prepared incorrectly putting a ton of sour cream in when I asked for light and served it with a comment that she hoped I raised my daughter who was with me to treat people better than I do. I did not use vulgar language. I did not yell or shout. I was however irritated - and hungry!! Moreover I do believe there is a currently a lawsuit with Olive Garden for serving food they stated was gluten free and was infact not. Maybe it’s time I contact my attorney since chipotle is misleading customers by serving food their website states is gluten free when it is not…
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Macedonia?
Chipotle Mexican Grill in Macedonia is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Macedonia, OH?
It is located at 8195 Golden Link Blvd, Summit, Northfield, OH 44067, USA.
Does Chipotle Mexican Grill in Macedonia offer pickup and delivery options?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app.
What type of food and ingredients does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads using responsibly sourced real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill in Macedonia accept gift cards and credit cards?
Yes, this location accepts gift cards and credit cards as payment methods.
What nearby restaurants can I visit before or after dining at Chipotle Mexican Grill?
Nearby dining options include Chick-fil-A, Culver's, Panera Bread, Antonio's Pizzeria LoSchiavo, Panda Express, First Watch - Macedonia, Wayback Burgers, and Jimmy John's.
Are there convenient stores or pharmacies near Chipotle Mexico Grill in Macedonia?
Yes, CVS Pharmacy is nearby for your convenience, offering pharmacy services and retail shopping.
If I am shopping nearby, which retail stores are close to Chipotle Mexican Grill?
You can visit Best Buy, Burlington, Nordstrom Rack, T.J. Maxx, The Great Escape Macedonia, and Sherwin-Williams near Chipotle.
How can I contact Chipotle Mexican Grill in Macedonia for inquiries or feedback?
You can reach them by phone at +1 330-342-0465 or email at oh.0559.macedonia@chipotle.com.