Business Details
About
Mexican Restaurant
Chipotle Macedonia is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
927 reviews
5 stars
329
4 stars
144
3 stars
96
2 stars
76
1 star
282
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor communication and lack of empathy from employees.
Food Quality
Numerous reviews mentioned issues with food quality, including burnt, bland, or improperly prepared items, as well as inconsistent portion sizes.
Cleanliness
The dining area and food preparation areas were often described as dirty and unkempt, with reports of trash and unsanitary conditions.
Ingredient Availability
Many customers expressed frustration over the location frequently being out of key ingredients during peak hours, leading to disappointing experiences.
Order Accuracy
There were multiple complaints about incorrect orders, including missing items and wrong ingredients, particularly with online orders.
- AKAsa KellumNov 7, 20252.0The workers there do not listen to what you want if ask for double I get the same portions if a regular scoop. They also don’t listen today I tried to get a simple bowl of chicken,cheese and white rice but when I open the bowl there is guacamole mixed into my food. Oh if your going to hire people hire somebody who knows what to do and who listen to the customers orders.
- DMDaniel MigoneOct 24, 20251.0At this point I am sick of the fat I have to pull out and the portion size is absolutely appalling What happened to quality food and service
- AHAmber HallOct 22, 20251.0Completely disorganized on a Wednesday evening. Exchanged more stares than words from the employees as the manager decided a teaching moment lasting more than 10 minutes was more important than completing my bowl. The manager would walk away, and the employee assisting with making my bowl would just stare at me and those in line behind me. The manager didn’t communicate anything at all in regards to the teaching moment for portion control for another customer’s order in front of me and what a side extra portion is. He continued to ignore us and proceed with talking to the employees only and the employees were confused. They didn’t have any black beans or carne asada which I was comfortable waiting for, but things just seemed overly disorganized and there wasn’t clear communication. There was also several of employees who have their hair out and not pulled back behind their hats. No one wants dandruff from long dreads not pulled back onto their food. I ended up leaving, which was also ignored and no empathy exhibited by any employees. This location has significant food safety and sanitation concerns in a dilapidated building with several leaks and wet floor signs from the ordering line to the seating area. Truly a disappointing experience with teenagers just looking at you like deers in headlights with no direction from a frantic manager.
- GKGeorge KeelerOct 22, 20251.0Past couple times the chicken was so burnt it just tasted like charcoal. The staff is frequently rude and slow but that’s tolerable for decent food. Now the food isn’t good either
- NNNatalieOct 17, 20252.0I was trying to get my bowl and the lady was being dumb sorry to say but I asked for a bowl and for brown rice and she asked if I want any beans and I said no and asks if I want any meat mind you she still doesn’t have the bowl in her hand and she kept asking me if I wanted beans and tried to give me white rice when I clearly told her multiple times BROWN RICE AND NO BEANS and she asked me again do u want any beans and I said no and have me a couple piece of meat . Then a better worker got my order.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Macedonia?
Chipotle Mexican Grill in Macedonia is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Macedonia, OH?
It is located at 8195 Golden Link Blvd, Summit, Northfield, OH 44067, USA.
Does Chipotle Mexican Grill in Macedonia offer pickup and delivery options?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app.
What type of food and ingredients does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads using responsibly sourced real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill in Macedonia accept gift cards and credit cards?
Yes, this location accepts gift cards and credit cards as payment methods.
What nearby restaurants can I visit before or after dining at Chipotle Mexican Grill?
Nearby dining options include Chick-fil-A, Culver's, Panera Bread, Antonio's Pizzeria LoSchiavo, Panda Express, First Watch - Macedonia, Wayback Burgers, and Jimmy John's.
Are there convenient stores or pharmacies near Chipotle Mexico Grill in Macedonia?
Yes, CVS Pharmacy is nearby for your convenience, offering pharmacy services and retail shopping.
If I am shopping nearby, which retail stores are close to Chipotle Mexican Grill?
You can visit Best Buy, Burlington, Nordstrom Rack, T.J. Maxx, The Great Escape Macedonia, and Sherwin-Williams near Chipotle.
How can I contact Chipotle Mexican Grill in Macedonia for inquiries or feedback?
You can reach them by phone at +1 330-342-0465 or email at oh.0559.macedonia@chipotle.com.