Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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I gave a rating of two because although the service and the atmosphere were just fine ultimately what matters is the quality of the food and it was not good. The fish sandwich was dried out. Normally, I would expect the fish fillet to be moist and flavorful and this one was dried out and chewy. Nobody wants a chewy fish patty. In addition, one of the two fish fillets didn’t have a slice of cheese on it. The quarter pounder with cheese was likewise a little on the dry side and looked like somebody had thrown the toppings on from across the room with all of them landing on one side of The sandwich. Overpriced and poor quality food is what McDonald’s has become it seems. I’ve been to this location many times over the years and I find The orders come out incorrect about 20% of the time. You would think I would learn to tear the order apart and check everything before I leave the drive-through window . The kids who worked there all seem to be pretty nice so I don’t really want to blame it on them. I think ultimately their reflection of the management. If the manager doesn’t care about the quality of the food, I doubt if the workers are going to keep the standards up on their own, Cause, You know, Kids.
SB
Steven Benz
Apr 5, 2026
1.0
I have gone to this location many times over the past 2 months and every time they take forever to handle a breakfast order. Today I used the app, order KL87, and placed my order at 9:19am. I drove up to the McDonalds in less that 10 minutes and gave my order to the speaker. They confirmed who I was and I went to the second window. It was reasonably busy for easter morning.
At the second window they tried to charge me for someone elses food and then when I told them about my order I was told "Oh, we haven't even started on that yet". I was then ushered to window 2 where I spent 22 minutes watching other people roll through the drive thru. After that I went inside with my toddler and spoke to an employee at the counter who went and got my food in less than a minute or two. A simple apology was given as she wasn't involved in the situation. I then had to take my kid who was beyond upset we went into the mcdonalds without the play structure back to the car as she cried.
Got home at 10:15am
All together my time in the drive thru was approximately 40 minutes. There were at least 5 employees in the place and it just seems like my order was forgotten.
HM
Herman Munster
Mar 31, 2026
2.0
Drive thru window should be trained, they're not. Ordered two meals, one Med arch, one value meal. Person handed me bag without verifying order, asked if everything there. She nodded head. Had to go back & get the missing order of fries & exchange the two small fountain drinks received for one 16oz Med ordered. Spoke with manager who blew it off as "oh it's a training issue, human error" Yes, its a training issue, the 3PM lady manager lacks the training, can't blame a new employee plopped in front of drive thru, clueless. The first thing out of a good manager's mouth should be: "I am so sorry that you were inconvenienced, how can we make it Right?" Manager is wrong to put people at a drive thru window if they're not fully trained on the basics like drinks sizes & verifying orders. Not fair to the employee or the customers. Haven't been here in long time, prbly won't be back for a while. Don't enjoy having to return, show receipts, do the bird dog hassle.
KK
Katie Kuehn
Mar 19, 2026
1.0
Ordered via drive thru. Was asked to pull up bc fries weren't ready. 20 minutes later, i got my SMALL fries and they were lukewarm. Wasted time and money.
JM
Jessica Mazzocco
Mar 13, 2026
4.0
Food is usually fresh and staff is always friendly!
What are the operating hours of McDonald's in North Royalton, OH?
McDonald's in North Royalton, OH is open daily. Hours are 5:30 AM to 11:00 PM Monday through Thursday and Sunday, 5:30 AM to 11:00 PM on Friday and Saturday with slight variations for pickup, delivery, and drive-thru services.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, this McDonald's offers drive-thru service daily. The drive-thru is open from 5:30 AM to 11:00 PM Monday through Saturday, and from 6:30 AM to 11:00 PM on Sunday.
Can I order delivery or pickup from this McDonald's?
Yes, this location offers delivery and pickup services including curbside pickup, same-day delivery, and no-contact delivery.
How can I place an order online for McDonald's North Royalton?
You can place an online order via McDonald's official delivery link or use the McDonald's app available on both the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's North Royalton?
This McDonald's location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa for payment.
Where is McDonald's located in North Royalton?
McDonald's is located at 5304 Royalton Rd, North Royalton, OH 44133, USA.
What types of services does McDonald's North Royalton offer?
The restaurant offers services like drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What nearby places can I visit when I go to McDonald's in North Royalton?
Nearby you can visit Southwest General Physical Therapy, Royalton Coin Exchange for gifts and tobacco, and the United States Postal Service for mail services.
Are there any banks close to McDonald's North Royalton?
Yes, nearby banks include Bank of America Financial Center, Bank of America ATM, and Chase Bank, which can be convenient for banking during your visit.
What other dining options are near McDonald's in North Royalton?
Nearby dining options include another McDonald's, KFC for chicken meals, and Augie's Pizza North Royalton for Italian and pizza cuisine.
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