Taco Bell

3.5
646 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 6447 North Royalton Rd in North Royalton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6447 North Royalton Rd, North Royalton, OH
44133, United States

Hours

Reviews

3.5
646 reviews
5 stars
261
4 stars
115
3 stars
85
2 stars
40
1 star
145

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not matching what was ordered.

Service Speed

Customers frequently complained about long wait times in both the drive-thru and dining areas, often exceeding 30 minutes.

Staff Behavior

Reviews indicated a lack of professionalism among staff, with reports of rudeness and unengaged service.

Food Quality

Several customers noted declining food quality, including cold items and poorly prepared meals.

Management Issues

Feedback highlighted concerns about management, including understaffing and poor training of employees.
  • DK
    Debbi Klun
    4 days ago
    1.0
    There NO customer service !!! Standing around talking on phone horrible !!
  • MS
    Margery Slatz
    4 days ago
    2.0
    Rarely ever eat at fast food, but group chose Taco Bell. I ordered a bean burrito. The beans were so firm they were almost crunchy and they forgot my sour cream.
  • SB
    Sandy Bethlenfalvy
    Nov 4, 2025
    2.0
    My husband and I have not been inside a Taco Bell in many years, using the drive thru has been more convenient. However, we did go inside this visit and I was appalled that there is NO menu listed behind the order counter. I was told it was on a kiosk. I don’t want to order on a kiosk or even online. Never going inside a Taco Bell again. Very upsetting to me.
  • EO
    Enzo Orlando
    Oct 28, 2025
    2.0
    I order a double stacked taco and a rice and beans burrito, they only gave me a double stacked taco and some potato’s and cheese thing, which was not what I order.
  • GB
    Gary Blackwarner
    Oct 2, 2025
    1.0
    I came into your dinning room to order a Crunchwrap supreme with no tomato that was made incorrectly. Not to mention I waited 20 minutes for it. As I continued to wait for my order I couldn’t help to overhear employees talking about a manger being in the bathroom for over 30 minutes with a minor while “on the clock”. As I was checking my bag, the said “manager” walks out of the bathroom with a girl that looks around 13-15 years old blowing smoke out her mouth. If I had to describe the manager she looked like she had a blueish tint to her hair, a lot of facial piercings, and tattoos on her forearms. I feel that this is very unprofessional and that the employee should be demoted/fired immediately. unbelievable that you guys allow this in your company.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on North Royalton Rd?

The drive-through is open 9 AM to 3 AM from Monday to Thursday and Sunday, and from 9 AM to 5 AM on Friday and Saturday.

Can I order my food online for pickup or delivery at this location?

Yes, you can order ahead online or via the mobile app for pickup or delivery.