McDonald's

3.3
982 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5304 Royalton Rd, North Royalton, OH
44133, United States

Hours

Reviews

3.3
982 reviews
5 stars
340
4 stars
177
3 stars
161
2 stars
91
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiencing delays of over 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.

Cleanliness

While some customers noted that the restaurant was clean, others reported unsanitary conditions, particularly in the bathrooms.

Staff Attitude

Feedback on staff varied, with some praising friendly and helpful employees, while others criticized a lack of professionalism and attentiveness.

Food Quality

The quality of food received mixed reviews, with some customers enjoying fresh and hot meals, while others complained about cold or poorly prepared items.
  • GX
    Goldish Barbie Xo
    Nov 15, 2025
    1.0
    ENTIRE ORDER WAS WRONG! THEN THEY GAVE ME A FROZEN DRINK - FILLED HALF WAY! ARE YOU KIDDING ME? THANK GOSH I GOT A REFUND!!!! WILL NOT BE BACK! FOOD WAS EVEN COLD!
  • DE
    Dani Elle
    Nov 12, 2025
    3.0
    I have to pull off to the side as if I'm at Culver's waiting on great food everytime im here. Crazy they never have anything made and ready. Only giving three stars because they revamped the play place and as of now its still nice
  • TT
    tyshicks89
    Oct 31, 2025
    1.0
    Advise you look for a different branch during the morning hours because it always seems that there’s only one person on shift. As a consequence, you’re left waiting to order for five minutes without any indication from the store, then by the time you get up to the second window nothing is ready and you have to wait another 5 minutes at the pick ups. Contrast this with the branch location near the freeway and the whole loop even during the rush-hour takes less than five minutes.
  • AS
    Ashley Smith
    Oct 22, 2025
    5.0
    I work in the community area and stop in today and had a great experience with Aaron, he was incredibly friendly and very helpful throughout my lunch break . He took the time to assist me with everything I needed and made the whole process easy and stress-free. His positive attitude and professionalism really stood out. Highly recommend! He even stop back by the table to make sure everything came out perfectly.
  • JJ
    jillyojill
    Oct 22, 2025
    2.0
    I never physically go in to order but this place is a hit or miss. You either get your order messed up and you wait forever in drive thru. Or you get everything correct or have a nice person to deal with. You never know. If there was a closer one, then i would go there.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in North Royalton, OH?

McDonald's in North Royalton, OH is open daily. Hours are 5:30 AM to 11:00 PM Monday through Thursday and Sunday, 5:30 AM to 11:00 PM on Friday and Saturday with slight variations for pickup, delivery, and drive-thru services.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service daily. The drive-thru is open from 5:30 AM to 11:00 PM Monday through Saturday, and from 6:30 AM to 11:00 PM on Sunday.