McDonald's

3.3
990 reviews
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Business Details

5304 Royalton Rd, North Royalton, OH
44133, United States
(440) 237-9988
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5304 Royalton Rd, North Royalton, OH
44133, United States

Hours

Reviews

3.3
990 reviews
5 stars
344
4 stars
177
3 stars
163
2 stars
92
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to customer frustration.

Cleanliness

While some customers noted that the restaurant was clean, others reported unsanitary conditions, particularly in the bathrooms.

Customer Service

Feedback on staff interactions was mixed; some praised friendly and helpful employees, while others criticized a lack of professionalism and attentiveness.

Food Quality

There were numerous complaints about cold food and poorly prepared items, contrasting with a few positive mentions of fresh and hot meals.
  • HD
    Harry Donehoo
    3 days ago
    5.0
    Kids play area with a climbing section and large corkscrew slide.
  • KJ
    Kevin M. Lizak, Jr.
    Dec 25, 2025
    1.0
    I drove well out of my way because every source online indicated this location was open. When I arrived, it was actually closed — but that wasn’t immediately obvious. About 20 cars were stuck in the drive-thru for roughly 30 minutes before it became clear what was happening. Each car slowly made it to the window, discovered the store was closed, and then exited. Because the drive-thru exit is partially obscured, it created the illusion that the line was moving normally — just very slowly, which felt understandable given the holiday. I didn’t want to call and be pushy or rude, so I waited patiently, assuming the delay was holiday-related. Unfortunately, the real issue was simply inaccurate hours. Details matter. If you’re closed, update your hours. This could have been avoided for everyone involved.
  • NN
    nomargins
    Dec 11, 2025
    5.0
    #cutThrough😉
  • MA
    Maxwell Adams
    Dec 7, 2025
    5.0
    If you are looking for a more than quality dinner from a fast food place, look no further, mordor lies ahead. My wife and I just had the best McDonald’s experience. The food was perfect, atmosphere was wonderful, and service stupendous. Thank you McDonald’s of north royalton.
  • AJ
    Arnetta James
    Dec 3, 2025
    2.0
    Even at 7a breakfast food is still cold
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in North Royalton, OH?

McDonald's in North Royalton, OH is open daily. Hours are 5:30 AM to 11:00 PM Monday through Thursday and Sunday, 5:30 AM to 11:00 PM on Friday and Saturday with slight variations for pickup, delivery, and drive-thru services.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service daily. The drive-thru is open from 5:30 AM to 11:00 PM Monday through Saturday, and from 6:30 AM to 11:00 PM on Sunday.