Brand Certified
McDonald's
3.3(996 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5304 Royalton Rd, North Royalton, OH
44133, United States
Certified by McDonald's • Mar 01, 2026
(440) 237-9988
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
996 reviews
5 stars
343
4 stars
178
3 stars
164
2 stars
92
1 star
219
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some experiencing waits of over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Staff Attitude
While some customers praised friendly staff, others noted a lack of professionalism and poor management, leading to a negative experience.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but others reported unsanitary conditions, particularly in the bathrooms.
Play Area
The kids' play area received positive feedback, although some customers expressed disappointment over its removal.
- JSJeffrey Shaffer4 days ago1.0Waited over 45 minutes for food inside and then it was wrong. Staff was laughing and playing on their phones when I went to check on the order
- SASilvia AndaloroFeb 15, 20264.0Every time I go through the drive-thru, I’m greeted right away and asked what I’d like to order. I usually get the $5 breakfast meal—you really can’t beat the price. The staff is very nice, and the girl at the window is always pleasant when I go to pay. I also appreciate that I hardly ever have to wait long. Overall, it’s a good experience every time.
- KSKathryn StraussFeb 13, 20265.0Fun at the "fun center".
- NWNancy WashkoFeb 6, 20265.0All food was very hot and made as expected.
- JWJenny WillowsJan 28, 20261.0Absolute worst McDonalds I think I’ve ever been to. All management there is extremely incompetent and the way they treat their staff is truly disgusting. The General Manager doesn’t know what he’s doing half the time, and the Assistant has the worst attitude I have ever seen and constantly berates the poor staff there. My food was low tier and my service was poor. But the main issue is those two. Whoever owns this place really needs to do some self reflection.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in North Royalton, OH?
McDonald's in North Royalton, OH is open daily. Hours are 5:30 AM to 11:00 PM Monday through Thursday and Sunday, 5:30 AM to 11:00 PM on Friday and Saturday with slight variations for pickup, delivery, and drive-thru services.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, this McDonald's offers drive-thru service daily. The drive-thru is open from 5:30 AM to 11:00 PM Monday through Saturday, and from 6:30 AM to 11:00 PM on Sunday.
Can I order delivery or pickup from this McDonald's?
Yes, this location offers delivery and pickup services including curbside pickup, same-day delivery, and no-contact delivery.
How can I place an order online for McDonald's North Royalton?
You can place an online order via McDonald's official delivery link or use the McDonald's app available on both the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's North Royalton?
This McDonald's location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa for payment.
Where is McDonald's located in North Royalton?
McDonald's is located at 5304 Royalton Rd, North Royalton, OH 44133, USA.
What types of services does McDonald's North Royalton offer?
The restaurant offers services like drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What nearby places can I visit when I go to McDonald's in North Royalton?
Nearby you can visit Southwest General Physical Therapy, Royalton Coin Exchange for gifts and tobacco, and the United States Postal Service for mail services.
Are there any banks close to McDonald's North Royalton?
Yes, nearby banks include Bank of America Financial Center, Bank of America ATM, and Chase Bank, which can be convenient for banking during your visit.
What other dining options are near McDonald's in North Royalton?
Nearby dining options include another McDonald's, KFC for chicken meals, and Augie's Pizza North Royalton for Italian and pizza cuisine.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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