Business Details
About
Mexican Restaurant
Chipotle Royalton Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
181 reviews
5 stars
78
4 stars
14
3 stars
10
2 stars
21
1 star
58
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, bland flavors, and small portion sizes.
Service Speed
Many reviews highlighted slow service, with long wait times and staff being overwhelmed during busy periods.
Staff Attitude
Feedback on staff attitude was mixed; while some customers praised friendly service, others reported rudeness and lack of professionalism.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and food preparation areas.
Ingredient Availability
Customers expressed frustration over the frequent unavailability of key ingredients like fajita vegetables and various meats.
- GGGloriaNov 2, 20255.0Really cool place. Excellent food, great drinks. Best staff! Always a good experience here!
- HQHannah QureshiOct 19, 20254.0What I love the most about this Chipotle is that they actually fill your bowl up all the way (but then I do order online and ask for Extra of everything, so that might be why). The Chipotle I get from this place is always so satisfying. If you are looking for some Chipotle, and are tired of Chipotle's that only fill your bowl up half of the way, I would definitely order online with this place, and get Extra of everything that you like getting in your bowl. My food is always ready once the time has come for me to pick it up, and I do not have to wait around for 30 minutes just to figure out the food is not ready yet. Anyways, appetite!
- ZHZach HatlovicOct 8, 20251.0By far the worst chipotle I have ever been to. Avoid at all costs.
- KSKhadija SadatOct 5, 20255.0The best chipotle ever specially the line people when it comes to serving the customers love it and constant customer, and mado was so nice and kind
- JCJessica CarrollSep 27, 20251.0rice undercooked and crunchy! the guy preparing my food seemed to not want anyone in line because he rushed through my order and I couldn’t even tell him I wanted queso. he barely put any sour cream or cheese on my bowl and they had to go to the drive thru/online order side to get chicken that barely has any flavor. dining area was a mess and looks like it hasn’t been cleaned all day. only good thing about this experience was the kind cashier. the drive thru pick up is nice too and that’s only bc they used to be a burger king. Guac was decent. Chips suck. Overall for a newer chipotle, this place isn’t that great at all. I’d rather go up the road to broadview heights.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food is served at Chipotle Mexican Grill on Royalton Road?
Chipotle Mexican Grill on Royalton Road serves fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill at 5702 Royalton Rd, North Royalton?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in North Royalton, OH?
Chipotle Mexican Grill is located at 5702 Royalton Rd, North Royalton, OH 44133, USA.
How can I place an order online for Chipotle at Royalton Road?
You can order online through Chipotle's official ordering site at https://order.chipotle.com/ or via the Chipotle app for quick and convenient ordering.
Does Chipotle offer any rewards or special offers for customers?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
How can I contact Chipotle Mexican Grill on Royalton Road by phone or email?
You can call them at +1 659-272-0317 or email at OH.4995.RoyaltonRoad@chipotle.com.
Are there any other dining options near Chipotle on Royalton Road?
Nearby dining options include Burger King, New Gum Do Restaurant & Lounge (Chinese cuisine), Malley's Chocolates (candy and bakery), Jolly's Pizza (pizza and bar), and Redbox (food and retail).
What nearby stores or services are available around Chipotle that I might visit before or after my meal?
Nearby stores and services include Giant Eagle supermarket and pharmacy, Huntington Bank and ATM, Western Union money transfer services, AutoZone automotive parts, and nearby salons like Thrive Hair Studio and Cost Cutters.
What family-friendly or recreational places are near Chipotle on Royalton Road?
JJ's Play Town, a playground and entertainment venue, and North Royalton Dance Academy offering dance and fitness instruction are nearby for family-friendly activities.
How can the nearby Burger King help if I'm visiting Chipotle Mexican Grill?
Since Burger King is close by, you can easily find Chipotle by referencing Burger King as a nearby landmark, making it more convenient to locate the restaurant.