Wendy's

3.0
508 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
34273 Center Ridge Road, North Ridgeville, OH
44039, United States

Hours

Reviews

3.0
508 reviews
5 stars
152
4 stars
78
3 stars
70
2 stars
42
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing poor service and negative interactions.

Food Quality

Customers frequently reported receiving cold, undercooked, or incorrect food orders, leading to dissatisfaction with the overall food quality.

Wait Times

Many reviews mentioned excessively long wait times in both the drive-thru and inside the restaurant, often with little to no acknowledgment from staff.

Cleanliness

Several customers noted unsanitary conditions, including dirty dining areas and food preparation spaces, contributing to a negative dining experience.

Management Issues

Multiple reviews pointed to poor management and leadership, with calls for better training and oversight of staff to improve service and food quality.
  • JJ
    Jesse
    Nov 10, 2025
    2.0
    This is excluding a nice tall young man with brown hair who seems like a manager, he is always nice and funny. The rest of the staff I have interacted with the last dozen times I have been to this location has been rude and not very good at getting my order right. Missing frostys, no spoons, missing sauces, I'm the type to excuse these things if the staff is nice but I'm getting ready to go to another city just to get good service and my food proper.
  • TT
    Tyre
    Nov 4, 2025
    5.0
    Pretty nice area. Everything’s remodeled and looks clean. I felt welcomed and appreciated by the employees. They were pretty sweet and fast. I barely had to wait 5 minutes. Everything was in the bag, the chicken sandwiches were amazing! The chicken patties were nice, big, and made perfect. Also the cheese fry’s were just right.
  • NC
    Nick Cain
    Oct 24, 2025
    1.0
    I spent $25 dollars but they can’t give me extra sauce it cost money now what a joke just another way to rip people off.
  • YB
    Yahya BUNYADI
    Oct 19, 2025
    1.0
    Very rude employee to people who want pick up online orders like DoorDash
  • EA
    Emma Adams
    Aug 27, 2025
    4.0
    They were remodeling but the restaurant was still open for drive thru and door dashers.

Frequently Asked Questions About Wendy's

Is 671 North Ridgeville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.