Wendy's

3.0
511 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
34273 Center Ridge Road, North Ridgeville, OH
44039, United States

Hours

Reviews

3.0
511 reviews
5 stars
152
4 stars
78
3 stars
70
2 stars
42
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor customer service experiences, with many mentioning long wait times and incorrect orders.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, undercooked, or incorrect items, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and hair found in food.

Management Issues

Many reviews pointed to poor management and leadership, with calls for better training and oversight of staff.

Mixed Experiences

While some customers had positive experiences with food and service, these were overshadowed by the majority of negative feedback.
  • BH
    Bonnie H.
    Dec 28, 2025
    1.0
    Serve cold food that is not made how it's ordered
  • KR
    Kiarra Rodriguez
    Nov 29, 2025
    1.0
    Hair in my food. Really disgusting . No sauce in the bag . I was so upset. I called up and talked to the manager Tony and he helped me figure out a solution , But other than that really disappointed do better.
  • KK
    Korny
    Nov 22, 2025
    1.0
    If there was a 0 star option, i would've selected that. 13 dollars for an Asiago chicken club combo, only to be given the bare minimum of what could be considered a "chicken sandwich". Old, tough, flavorless, dry and inedible only begin to describe the nightmare that was my dinner. Half consumed out of desperation for sustenance, it was thrown into the trash. The shining grace of my meal, the lemonade, quenched my thirst after attempting to consume the leathery "chicken patty" i was served. Haven't eaten here in 6 months, and don't plan to ever again!
  • JJ
    Jesse
    Nov 10, 2025
    2.0
    This is excluding a nice tall young man with brown hair who seems like a manager, he is always nice and funny. The rest of the staff I have interacted with the last dozen times I have been to this location has been rude and not very good at getting my order right. Missing frostys, no spoons, missing sauces, I'm the type to excuse these things if the staff is nice but I'm getting ready to go to another city just to get good service and my food proper.
  • TT
    Tyre
    Nov 4, 2025
    5.0
    Pretty nice area. Everything’s remodeled and looks clean. I felt welcomed and appreciated by the employees. They were pretty sweet and fast. I barely had to wait 5 minutes. Everything was in the bag, the chicken sandwiches were amazing! The chicken patties were nice, big, and made perfect. Also the cheese fry’s were just right.

Frequently Asked Questions About Wendy's

Is 671 North Ridgeville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in North Ridgeville?

The drive-thru at Wendy's in North Ridgeville is open Monday through Sunday from 6:30 AM until midnight.