Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, particularly in the drive-thru.
Staff Attitude
While some employees received praise for their kindness and professionalism, others were noted for being rude or unhelpful.
Order Accuracy
Many reviews indicated frequent issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Food quality was generally described as acceptable, though there were instances of poorly prepared items.
Management Issues
Several customers suggested that the location suffers from poor management and staffing shortages, impacting overall service efficiency.