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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.9
(552 reviews)

Business Details

32305 Lorain Road, North Ridgeville, OH
44039, United States
(440) 327-2500

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread North Ridgeville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
32305 Lorain Road, North Ridgeville, OH
44039, United States

Hours

Reviews

3.9
552 reviews
5 stars
263
4 stars
126
3 stars
55
2 stars
42
1 star
66

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions in the dining area and restrooms, describing them as filthy and poorly maintained.

Service Speed

Customers frequently complained about long wait times for food, both in-store and at the drive-thru, often exceeding 20 minutes.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with portion sizes, food temperature, and missing ingredients.

Customer Service

Feedback on staff interactions was mixed; some praised friendly service, while others reported rude behavior and poor customer service experiences.

Pricing

Several reviews noted that the prices were high relative to the portion sizes and quality of food received.
  • LL
    LG
    3 days ago
    1.0
    I’m really disappointed to leave this, but the service at this location has become consistently poor. This is the fifth time in a row that my order has been completely wrong. I’m asking for a simple bagel to be sliced and toasted, and it keeps coming out whole, cold, and as the wrong flavor entirely. It feels like the staff is just going through the motions and not actually reading the tickets. At these prices, you expect at least a basic level of effort and attention to detail. I’ve tried to be patient, but it’s clear there’s a lack of care and management oversight here.
  • KL
    Kyle Lange
    Jan 24, 2026
    1.0
    Took almost 20 mins for one single bagle. Nobody else was there. The slowest place ever
  • KE
    Kyla Ellis
    Dec 23, 2025
    1.0
    The food wait times were longer than expected, though the staff were kind when our group interacted with them. The more serious issue was cleanliness. The cafe, including the restroom, was filthy and appeared not to have been cleaned in some time. We arrived at 7 a.m., so this was not the result of a busy day. There were crumbs, trash, dust, and visible grime on the seats, walls, and food counters. This is a serious concern for a food establishment and reflects very poor management.
  • MG
    Mike G.
    Dec 14, 2025
    1.0
    Honestly this has to be one of the worst Panera locations. Food is NEVER ready close to the promised time and the restaurant is always understaffed. Bathrooms are not clean and neither is the dining area. Get these poor employees the help they need otherwise avoid this location. I’m not sure why we keep coming here hoping it will be better.
  • DB
    Desiree Bonet
    Dec 5, 2025
    5.0
    Idk what happened, but this location has made a wonderful turn around in the last few months regarding their customer service and order accuracy. My family has been going through an extraordinarily difficult time and this Panera has been a lifesaver when it comes to getting non-greasy, somewhat healthy food in a hurry. I wish I got her name, but the young lady who works at the drive thru in the afternoon is the absolute sweetest. She is always polite to my dog and I. I’m so grateful for her kindness, especially with what my family has been through this year. Thank you guys so much for working so hard. I know that Panera isn’t an easy place to work for. Your efforts, accuracy, and kindness mean a lot.

Frequently Asked Questions About Panera Bread

Does Panera Bread North Ridgeville accept reservations?

No, Panera Bread North Ridgeville does not accept reservations.

What are the regular opening hours for Panera Bread North Ridgeville?

Panera Bread North Ridgeville is open from 6:30 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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