Panera Bread

3.9
548 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread North Ridgeville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
32305 Lorain Road, North Ridgeville, OH
44039, United States

Hours

Reviews

3.9
548 reviews
5 stars
262
4 stars
125
3 stars
55
2 stars
42
1 star
64

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted serious cleanliness issues, including dirty tables, restrooms, and food preparation areas.

Service Speed

Customers frequently complained about long wait times for food, both in-store and at the drive-thru, often exceeding acceptable limits.

Food Quality

While some customers praised the food, many expressed disappointment with portion sizes, food temperature, and missing ingredients.

Customer Service

Feedback on staff interactions was mixed; some customers reported friendly service, while others noted rudeness and lack of professionalism.

Pricing

Several reviews mentioned that the prices were high relative to the portion sizes and quality of food received.
  • KE
    Kyla Ellis
    Dec 23, 2025
    1.0
    The food wait times were longer than expected, though the staff were kind when our group interacted with them. The more serious issue was cleanliness. The cafe, including the restroom, was filthy and appeared not to have been cleaned in some time. We arrived at 7 a.m., so this was not the result of a busy day. There were crumbs, trash, dust, and visible grime on the seats, walls, and food counters. This is a serious concern for a food establishment and reflects very poor management.
  • MG
    Mike G.
    Dec 14, 2025
    1.0
    Honestly this has to be one of the worst Panera locations. Food is NEVER ready close to the promised time and the restaurant is always understaffed. Bathrooms are not clean and neither is the dining area. Get these poor employees the help they need otherwise avoid this location. I’m not sure why we keep coming here hoping it will be better.
  • DT
    Desiree Thornton
    Dec 5, 2025
    5.0
    Idk what happened, but this location has made a wonderful turn around in the last few months regarding their customer service and order accuracy. My family has been going through an extraordinarily difficult time and this Panera has been a lifesaver when it comes to getting non-greasy, somewhat healthy food in a hurry. I wish I got her name, but the young lady who works at the drive thru in the afternoon is the absolute sweetest. She is always polite to my dog and I. I’m so grateful for her kindness, especially with what my family has been through this year. Thank you guys so much for working so hard. I know that Panera isn’t an easy place to work for. Your efforts, accuracy, and kindness mean a lot.
  • PP
    ProverbialBKC
    Nov 30, 2025
    1.0
    Currently sitting in drive thru going on 17 mins for two basic bagels and still no food.
  • ST
    Seth Thomas
    Nov 23, 2025
    2.0
    We ordered a Cranberry orange slice. There wasn't any out front and it took them forever to bring some out. We got to our table and realized why. It was overcooked! Just below being burnt. The outside was hard as a rock. We didn't say anything because we were on our way to am appointments at main campus of clever clinic. I'm not a happy camper!

Frequently Asked Questions About Panera Bread

Does Panera Bread North Ridgeville accept reservations?

No, Panera Bread North Ridgeville does not accept reservations.

What are the regular opening hours for Panera Bread North Ridgeville?

Panera Bread North Ridgeville is open from 6:30 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.