McDonald's

3.6
1981 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
32528 Lorain Rd, North Ridgeville, OH
44039, United States

Hours

Reviews

3.6
1,981 reviews
5 stars
731
4 stars
456
3 stars
342
2 stars
148
1 star
304

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, both in the drive-thru and for mobile orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Several customers mentioned receiving cold or poorly prepared food, impacting their overall experience.

Cleanliness

Feedback indicated inconsistent cleanliness in the dining area and restrooms, with some customers noting unsanitary conditions.

Staff Attitude

While some reviews praised friendly staff, others reported rude service and poor customer interactions.
  • BL
    Bobby Lyte
    Jan 4, 2026
    5.0
    Met some friends so our children could play at the play place. The inside is very clean, the food was prepared very well and come to the table quickly. Staff is attentive and polite. One team member exchanged a toy in our daughter's happy meal as she originally got one she already had, and the manager even went table to table to check on us and even offered to refill our beverages and brought them back to the table. I typically don't expect too much from a fast food restaurant, but they went above and beyond to ensure customer satisfaction
  • RC
    Ricky C
    Dec 30, 2025
    1.0
    Asked for a side of MAC sauce and this is what I was given. This has to be a joke right?
  • EN
    Emily Nicole
    Dec 29, 2025
    5.0
    Cookies are so good
  • WW
    wally Winnyk
    Dec 13, 2025
    4.0
    Double quarter deluxe is pretty good, been there several times, burgers were prepared as you want, hot
  • HH
    Hhagajajh
    Nov 22, 2025
    2.0
    Ordered four things From Uber eats. After opening only got two, and of the two wasn’t even the right size. Waited 25 minutes before they even answered my call. Only got half of my money back from the order. Overall, one of the worst mobile order experiences I’ve ever had.

Frequently Asked Questions About McDonald's

What are the McDonald's delivery hours at 32528 Lorain Rd, North Ridgeville?

McDonald's offers delivery 24 hours a day, seven days a week at this location.

Is there a drive-thru service available at McDonald's on Lorain Rd?

Yes, McDonald's provides drive-thru service 24/7 at this location.