McDonald's

3.6
1971 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
32528 Lorain Rd, North Ridgeville, OH
44039, United States

Hours

Reviews

3.6
1,971 reviews
5 stars
725
4 stars
451
3 stars
343
2 stars
149
1 star
303

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, both in the drive-thru and for mobile orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor food quality.

Staff Attitude

Feedback varied on staff friendliness, with some praising individual employees while others reported rudeness and lack of hospitality.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and restrooms.

Food Quality

There were numerous complaints about cold or poorly prepared food, with some customers expressing disappointment in the overall quality.
  • HH
    Hhagajajh
    2 days ago
    2.0
    Ordered four things From Uber eats. After opening only got two, and of the two wasn’t even the right size. Waited 25 minutes before they even answered my call. Only got half of my money back from the order. Overall, one of the worst mobile order experiences I’ve ever had.
  • NN
    Noah
    Nov 13, 2025
    5.0
    Our nationality won verse theirs
  • DP
    Donovan Phillips
    Oct 26, 2025
    1.0
    Rude and forgot items and wasted my time.
  • RA
    Robert Achtziger
    Oct 17, 2025
    5.0
    They are fantastic at the location on Lorin rd North Ridgeville they been really good to me
  • RR
    Rae Rempher
    Oct 4, 2025
    1.0
    Made me wait 20 minutes for my food, had me pull forward and the worker came out twice w/o my order trying to confirm what I ordered, finally he just took the receipt inside to figure it out. When I got my food the fries were cold, I didn’t have a straw and I didn’t have extra cheese on my Big Mac when I paid $1 for it. I didn’t have any more time or patience to stick around and get it fixed but honestly they should have given us some type of compensation for making us wait for 20 mins, they could have at least made the food right

Frequently Asked Questions About McDonald's

What are the McDonald's delivery hours at 32528 Lorain Rd, North Ridgeville?

McDonald's offers delivery 24 hours a day, seven days a week at this location.

Is there a drive-thru service available at McDonald's on Lorain Rd?

Yes, McDonald's provides drive-thru service 24/7 at this location.