McDonald's

3.6
1243 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
35900 Center Ridge Rd, North Ridgeville, OH
44039, United States

Hours

Reviews

3.6
1,243 reviews
5 stars
467
4 stars
279
3 stars
202
2 stars
90
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude staff and poor service, with many experiences of long wait times and incorrect orders.

Food Quality

Feedback indicated that food was often served cold, poorly assembled, or incorrect, with frequent complaints about soggy fries and missing items.

Cleanliness

Several reviews mentioned a lack of cleanliness in the restaurant, with some customers noting unsanitary conditions.

Staff Attitude

While some staff were praised for their friendliness, many reviews highlighted unprofessional behavior and a lack of customer care from employees.

Drive-Thru Experience

Customers consistently reported long wait times and disorganization in the drive-thru, often being asked to pull forward and wait for their orders.
  • SC
    Samantha Chitwood
    Nov 7, 2025
    4.0
    Fast, nice employees, will visit again
  • JF
    Jason Faustini
    Nov 1, 2025
    1.0
    Ordered breakfast at 10:19am for a curbside order onsite. It’s 10:53am and I still haven’t received my food. Absolutely ridiculous, when calling the restaurant they told me they were short staffed.
  • JN
    Jamie Nester
    Oct 13, 2025
    1.0
    Had the most unpleasant experience here at this location. Due to the fact that whoever was running the headset on the drive thru misunderstood me wheni ordered they treated me horribly. Not one person but two people including the manager had extremely rude attitudes with me. How embarrassing. Not one smile nor an apology to attempt to correct their mistake.
  • KW
    Kenisha Wagner
    Oct 11, 2025
    5.0
    For my extra extra iced coffee...staff is always so nice and food is always hot and good!!! The iced coffee is always made exactly how I like it!!
  • JF
    Jordan Feliciano
    Oct 3, 2025
    1.0
    Rubber chicken. Service is CONSTANTLY BAD. Even when not backed up they still make you wait extended periods of time. Instead of going here . Just starve instead

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM (Sunday opening at 6:00 AM), and Friday and Saturday from 5:00 AM to midnight.

What are the drive-thru hours for this McDonald's?

The drive-thru is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.