Dunkin'

3.5
517 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Ridgeville, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
32323 Lorain Rd, North Ridgeville, OH
44039, United States

Hours

Reviews

3.5
517 reviews
5 stars
232
4 stars
89
3 stars
41
2 stars
38
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with many expressing frustration over slow service.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to dissatisfaction among customers.

Cleanliness

Several reviews highlighted concerns about cleanliness, including unsanitary conditions and dirty utensils.

Staff Attitude

Feedback indicated a mix of friendly and rude interactions, with some customers experiencing poor service and negative attitudes from staff.

Product Availability

Customers expressed frustration over the location being frequently out of donuts and other menu items, particularly during peak hours.
  • EG
    Estefanía Gabriela
    Nov 17, 2025
    1.0
    I ordered with my husband a latte, a donut, and a black coffee. Unfortunately, the latte was disgusting. I ordered it hot and it was almost cold, the cup felt warm, but when I drank it, it was lukewarm, almost cold. I wanted it hot because I was feeling cold. They made it twice and it still wasn’t hot. I wasted time and had to request a refund. Very bad experience. I recommend training your employees better, or not hiring people so young who seem to have their minds on TikTok instead of doing their job properly.
  • DT
    Desiree Thornton
    Nov 17, 2025
    5.0
    This is my favorite Dunkin around here. We have two in North Olmsted, but I go out of my way to go to this location. The workers are SO kind! There have been numerous instances where their kindness has really been the highlight of my day. Hayden and the rest of the team are always nice, smiling and go out of their way to make my experience pleasant. This is also the most consistent location when it comes to drink quality. I’ve been happy with every coffee that I’ve ordered. Thank you guys for being so awesome at what you do and for making your customers’ days brighter. It really goes a long way, especially nowadays. This is my go-to Dunkin now.
  • TK
    Tina Kobylski
    Oct 11, 2025
    1.0
    Every time I come here they are out of donuts and it’s long before they close. It also takes quite a while before anyone greets you.
  • LJ
    lindsay jacob
    Oct 6, 2025
    1.0
    September I was in the hospital with horrible food poisoning from this specific Dunkin!! Dirty! They use the same spoon for every drink! And they do not wipe any counters down!! And if they do! It’s with the same dirty rag all day long! So gross!
  • ED
    Ed Duke
    Aug 24, 2025
    1.0
    This location continues to take FOREVER regardless of the time of day for their drive through When will they increase efficiencies with a new process

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in North Ridgeville, OH?

Dunkin' in North Ridgeville operates from 4:00 AM to 9:00 PM Monday through Friday, and from 5:00 AM to 9:00 PM on Saturdays and Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.