Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.2
570 reviews
5 stars
339
4 stars
120
3 stars
34
2 stars
15
1 star
62
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, with dirty tables and equipment being a common complaint.
Food Quality
While some customers enjoyed the ice cream, many expressed disappointment with the food quality and incorrect orders.
Staff Performance
Some staff were praised for their friendliness and efficiency, but overall, there were concerns about professionalism and attentiveness.
OH
O H
Feb 22, 2026
2.0
Blizzards were terrible. 9 kids standing around doing nothing. Date of service 2/22/26 - 8:30pm
RA
Ruqayyah Abdul-Wadood
Feb 19, 2026
5.0
Great customer service
MH
Moonchild H
Feb 7, 2026
4.0
Ordered s cake. Beautifully done
WS
Wendy Skoch
Feb 4, 2026
1.0
If I could give zero stars, I would. The evening manager (a woman) is so ridiculously rude. I've been going there for years and will never go again. I could overlook a few of my orders being wrong but not an incredibly rude and aggressive manager. She should not be customer facing.
DN
Donald Nicholson
Jan 17, 2026
4.0
I will probably get a medium next time so I wind up with comparable amount of fruits in my banana split blizzard. I think they put the same amount whether it's small, medium or large in the cup. So to buy a large banana split blizzard you wind up with a lot of ice cream and no no banana split.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® treats, grillburgers, and chicken strip baskets.
Where is Dairy Queen Grill & Chill located?
It is located at 32936 Center Ridge Rd, North Ridgeville, OH 44039-2562, USA.
What are the operating hours of Dairy Queen Grill & Chill?
It is open daily from 10:30 AM to 8:30 PM, with holiday hours varying such as closing on Christmas and Thanksgiving, and reduced hours on Christmas Eve and New Year's Eve.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, the location features a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and those with disabilities?
Yes, it is family-friendly, offers booster seats and high chairs, welcomes children, and is wheelchair accessible.
Can customers order food online for pickup at Dairy Queen Grill & Chill?
Yes, customers can place orders online for pickup via the Dairy Queen website.
Are there indoor and outdoor seating options available at Dairy Queen Grill & Chill?
Yes, the restaurant offers both indoor seating and outdoor seating for guests.
What nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
After your visit, you might explore nearby places such as Mills Creek Plaza for shopping, Blue Barn Shops for antiques and flowers, or Kennedy Health and Fitness if you're interested in fitness activities.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include China King Restaurant, a Chinese and Asian cuisine restaurant, and TavosTacos.Official, a Mexican restaurant and caterer.
How can nearby banks and services benefit me when I visit Dairy Queen Grill & Chill?
Nearby financial services like Fifth Third Bank and Western Union offer convenience for banking and money transfer needs, making it easy to handle errands before or after visiting Dairy Queen.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: