Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
32936 Center Ridge Rd, North Ridgeville, OH
44039-2562, United States
Hours
Reviews
4.2
558 reviews
5 stars
332
4 stars
117
3 stars
34
2 stars
14
1 star
61
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's filthy conditions, including dirty tables and unsanitary bathrooms.
Service Issues
Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Feedback on food quality was mixed, with some enjoying the ice cream while others complained about cold or poorly prepared meals.
Staff Attitude
While some staff were praised for being friendly and efficient, others were noted for being unprofessional and inattentive.
Inconsistent Experience
Many customers expressed frustration over inconsistent experiences, with some visits being satisfactory while others were disappointing.
- BABen AndersonNov 16, 20252.0Their sign says they are open until 9, but the dining room closes at 8:30 and online orders are closed earlier. On top of that, you are not able to order things they advertise online (frosted sugar cookie blizzard) at the store and can only order them online
- ZBZachary BohannonOct 30, 20251.0Ordered a combo just got the sandwich, used a code didn't work, food was average. Terrible experience.
- GCGina CostanzoOct 28, 20251.0I went through the drive thru at 9 pm on a Tuesday and tried to order a chicken strip basket. They told me they “we are all out food” and I questioned that as that seems odd. I was then told “we are closed.” Disappointed as I saw other customers being served (3 cars in front of me). Bunch of high school kids who don’t care.
- DWDavid WhiteSep 27, 20251.0Went in today at noon, and the dining room was closed. The girl at the register said the only way to get service was to mobile order or go through the drive-through. Extremely rude and unpleasant experience. This location is so hit or miss. This is the fourth time having a bad experience here. If in a rush, don't even bother coming here.
- RBRJ BekillinitSep 23, 20251.0Talked to Debbie on the phone the manger very rude I just bought a 4 piece chicken strip didn’t give me bbq also didn’t give me the bread that came with my food said she would give her general manger the information and wouldn’t compensate me for my meal
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® treats, grillburgers, and chicken strip baskets.
Where is Dairy Queen Grill & Chill located?
It is located at 32936 Center Ridge Rd, North Ridgeville, OH 44039-2562, USA.
What are the operating hours of Dairy Queen Grill & Chill?
It is open daily from 10:30 AM to 8:30 PM, with holiday hours varying such as closing on Christmas and Thanksgiving, and reduced hours on Christmas Eve and New Year's Eve.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, the location features a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and those with disabilities?
Yes, it is family-friendly, offers booster seats and high chairs, welcomes children, and is wheelchair accessible.
Can customers order food online for pickup at Dairy Queen Grill & Chill?
Yes, customers can place orders online for pickup via the Dairy Queen website.
Are there indoor and outdoor seating options available at Dairy Queen Grill & Chill?
Yes, the restaurant offers both indoor seating and outdoor seating for guests.
What nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
After your visit, you might explore nearby places such as Mills Creek Plaza for shopping, Blue Barn Shops for antiques and flowers, or Kennedy Health and Fitness if you're interested in fitness activities.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include China King Restaurant, a Chinese and Asian cuisine restaurant, and TavosTacos.Official, a Mexican restaurant and caterer.
How can nearby banks and services benefit me when I visit Dairy Queen Grill & Chill?
Nearby financial services like Fifth Third Bank and Western Union offer convenience for banking and money transfer needs, making it easy to handle errands before or after visiting Dairy Queen.